Umesh Ps

Credit Executive at RELIANT CREDITS INDIA LIMITED
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Location
Ernakulam, Kerala, India, IN

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Experience

    • India
    • Financial Services
    • 1 - 100 Employee
    • Credit Executive
      • Sep 2022 - Present
    • India
    • Financial Services
    • 700 & Above Employee
    • Credit Executive
      • Sep 2020 - Mar 2022

      • Customer loan verification. • Conducting quality assurance surveys with customers and providing feedback to the staff. • Possessing excellent product knowledge to enhance customer support. • Supporting the customer through an email ticketing system and phone calls. • Resolving customer complaints and queries. • Providing detailed information to customers. • Maintaining records of each phone call for future reference. • Maintaining a healthy relationship with the clients. • Customer loan verification. • Conducting quality assurance surveys with customers and providing feedback to the staff. • Possessing excellent product knowledge to enhance customer support. • Supporting the customer through an email ticketing system and phone calls. • Resolving customer complaints and queries. • Providing detailed information to customers. • Maintaining records of each phone call for future reference. • Maintaining a healthy relationship with the clients.

    • Accounting Assistant
      • Jul 2018 - Jun 2020

      • Assisted to prepare financial statements • Communicated with clients on daily basis and ensured excellent customer service • Managed sales and purchase orders • Prepare invoice, expense reports and payment memo • Complied and analyzed company documentation for accuracy • Performed data processing in MS Excel • Prepare E-Way bill. • Assisted to prepare financial statements • Communicated with clients on daily basis and ensured excellent customer service • Managed sales and purchase orders • Prepare invoice, expense reports and payment memo • Complied and analyzed company documentation for accuracy • Performed data processing in MS Excel • Prepare E-Way bill.

Education

  • ST KURIAKOSE INSTITUTE OF INFORMATION SCIENCE & MANAGEMENT, KURUPPAMPADY
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2015 - 2018

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