Umesh Ps
Credit Executive at RELIANT CREDITS INDIA LIMITED- Claim this Profile
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Bio
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Experience
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RELIANT CREDITS INDIA LIMITED
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India
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Financial Services
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1 - 100 Employee
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Credit Executive
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Sep 2022 - Present
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Bajaj Finserv
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India
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Financial Services
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700 & Above Employee
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Credit Executive
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Sep 2020 - Mar 2022
• Customer loan verification. • Conducting quality assurance surveys with customers and providing feedback to the staff. • Possessing excellent product knowledge to enhance customer support. • Supporting the customer through an email ticketing system and phone calls. • Resolving customer complaints and queries. • Providing detailed information to customers. • Maintaining records of each phone call for future reference. • Maintaining a healthy relationship with the clients. • Customer loan verification. • Conducting quality assurance surveys with customers and providing feedback to the staff. • Possessing excellent product knowledge to enhance customer support. • Supporting the customer through an email ticketing system and phone calls. • Resolving customer complaints and queries. • Providing detailed information to customers. • Maintaining records of each phone call for future reference. • Maintaining a healthy relationship with the clients.
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Accounting Assistant
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Jul 2018 - Jun 2020
• Assisted to prepare financial statements • Communicated with clients on daily basis and ensured excellent customer service • Managed sales and purchase orders • Prepare invoice, expense reports and payment memo • Complied and analyzed company documentation for accuracy • Performed data processing in MS Excel • Prepare E-Way bill. • Assisted to prepare financial statements • Communicated with clients on daily basis and ensured excellent customer service • Managed sales and purchase orders • Prepare invoice, expense reports and payment memo • Complied and analyzed company documentation for accuracy • Performed data processing in MS Excel • Prepare E-Way bill.
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Education
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ST KURIAKOSE INSTITUTE OF INFORMATION SCIENCE & MANAGEMENT, KURUPPAMPADY
Bachelor of Business Administration - BBA, Business Administration and Management, General