Umesh Dutt

Business Solutions Analyst at Serviceworks Management
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Languages
  • English -
Skills

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Bio

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5.0

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Jason Fabbri

Umesh has a fantastic analytical mind. I found his skills in Business Process Mapping to be of great assistance, particularly the mapping of

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Credentials

  • Lean and Six Sigma Trained
    -

Experience

  • Computershare Utility Services
    • Utilities
    • 1 - 100 Employee
    • Business Solutions Analyst
      • Nov 2010 - Present

      Building key stakeholder relationship to obtain and capture business needs. Understand in depth organisational application eco system and business processes. Liaise with Technical teams while working on completion of projects. Change management projects. New applications on boarding and implementation roll out. Complete all projects efficiently and to agreed standard. Ability to re structure current process for process improvement or re-engineering. Mentoring and knowledge sharing with the team in organisation process, systems and capability, ensuring team are supporting the business's requirements. Work with the business and other areas of the organisation to ensure the analysis team is delivering the services required. Delivery of small projects end to end

  • Wipro
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Process Analyst
      • 2009 - 2010

      • SLA/KPI Reporting to Client (Origin Energy) • Six Sigma Project • Organizational Design and Resource mapping • Time Study • Quality Management System Rollout • Productivity and Utilization Tool Rollout and Report Design • Business Process Modeling and Simulation • SLA/KPI Reporting to Client (Origin Energy) • Six Sigma Project • Organizational Design and Resource mapping • Time Study • Quality Management System Rollout • Productivity and Utilization Tool Rollout and Report Design • Business Process Modeling and Simulation

Education

  • University of Mysore
    1989 - 1992

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