Umer Islah

Senior Product Manager at Chefling Inc
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Rashmi Sahni, PhD

There are a few product managers who bring their blood, experience, and soul to work. Umer is definitely one of them. He knows how to build a product from ground zero and bring it successfully to the market. He is simultaneously a leader and a team player. A rare combination in the engineering world, Umer can both code and communicate with internal as well as external teams. Cross-functional teams support him and clients love working with him. He knows the metrics to watch out for, and can get feedback to ensure a prize-winning product. Any company that makes an investment in him is securing its own future.

Emily Zhang

Thoughtful, organized, and empathetic - Umer is a results driven product manager who not only knows how to get the job done, but also how to create products that resonate with end users. While on his team, I saw Umer translate complex problems into digestible action items, effectively manage multi-department/multi-continent teams, and all while keeping the customer happy and engaged. He's a great asset to any product team.

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Credentials

  • Design Thinking: Customer Experience
    LinkedIn
    Mar, 2020
    - Sep, 2024
  • Metrics for Product Managers
    LinkedIn
    Mar, 2020
    - Sep, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Product Manager
      • Mar 2020 - Present

      Chefling has launched social consumer products on Android, iOS and Web that provides smart recipes based on diet preferences to lose weight and form healthy habits. • Leading product development, vision, strategy, and execution for Chefling app downloaded by 500k+ users; released a web version, resulting in 35% increase in user acquisition. • Managed concept-to-launch of a new health & fitness app ‘SoFit’ and integrated with Apple heath app and Fitbit devices. • Leading iOS and Android product launches, assisting in defining the best technical implementation methods and working closely with QA on acceptance testing in an Agile environment. • Working with cross-functional teams to create user stories and prioritize development activities. • Introduced clicks and api based event triggers to measure customer success. Leveraged data analytics to enhance user journey that resulted in 5% increase in long-term (90d) retention. • Designed and implemented A/B Testing experiments that led to a 27 percent increase in the conversion rate. • Drove planning, messaging and execution of go-to-market product strategies resulting in significant funnel growth/new customer wins based on value proposition.

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Chief Operating Officer
      • Jan 2019 - Feb 2020

      • Launched AWS cloud based software services in the healthcare sector targeting users in large clinical research centers to get connected and manage datasets. • Increased user enrollment by 28% by improving the onboarding user experience. • Managed end-to-end product development lifecycle with the virtual teams to release the product within 9 months duration. • Launched AWS cloud based software services in the healthcare sector targeting users in large clinical research centers to get connected and manage datasets. • Increased user enrollment by 28% by improving the onboarding user experience. • Managed end-to-end product development lifecycle with the virtual teams to release the product within 9 months duration.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Enterprise Product Manager
      • Apr 2012 - Jan 2019

      Being the head of the Product Management department at Velos, it is my responsibility to ensure Velos’ Clinical Research Management System (CRMS) continues to lead the market while satisfying the needs of the existing customers. • Released Vs 10 of Velos’ flagship product, Velos eResearch, used by over 30,000 users across 2,000 clinical sites. • Launched 2 new products for use in Billing Management and Review Management, and oversaw their successful market rollout. • Leading enterprise-wide product implementations at Mayo Clinic and MD Anderson Cancer Center and proactively managing and addressing project activities related to quality, cost, risk, issues, and timelines. • Collaborate across business units to ensure that use cases, functional requirements, and product release roadmaps are properly documented and have buy in from all subject matter experts (SMEs) and key stakeholders for a delivery that is timely, of high quality and within scope. • Discuss, implement and assure high quality in all engineering and technical documentation. • Act as a liaison with the Senior Vice President and clients to provide customer solutions and services. • Supervise different teams from the initiation phase through planning, execution, testing, training, rigorous follow-up process, supporting clients, change requests, enhancements, modification and formal closure process too. • Discuss, address and resolve any issues amongst employees, establishing open communication. • Facilitating active engagement of the end-user community through advisory groups, usability sessions, webinars and the company's annual user conference.

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Product Manager - Live Video Broadcasting
      • Jan 2016 - Sep 2016
    • Germany
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Trainee Engineer
      • Jan 2009 - Feb 2009

      • Worked as a key member of the project team assisting in the assembly of Medium Voltage switchgears delivered to the energy supply corporation and different industries • Proactively supported cost calculation and tendering process • Worked closely with customers to understand their requirements and propose new solutions that would meet and exceed expectations • Provided quotations for customers by collaborating with multiple teams to acquire internal management approvals while maintaining comapny budget and profit guidelines

    • Pakistan
    • Higher Education
    • 1 - 100 Employee
    • Manager, Event Management
      • Jun 2007 - May 2008

      The Society for Promotion of Science Engineering and Technology (SENTEC) is a science fair that provides students with a great opportunity to present their ideas and talent in front of the entire nation. In the year of 2008, this event was led by the Electrical Engineering department and I was assigned as the Manager of the entire event. • Successfully supervised & managed (SENTEC) the entire Engineering Trade Show for attendees that numbered 500 people. • Carefully calculated the budget and project timelines ensuring that there were no slips in schedules or over-expense. • Recruited, hired and motivated a staff of up to 30 people. • Coordinated with other team members and maintained the timeline through effective leadership. • Managed and worked within budget guidelines & requirements to ensure successful event completion. • Interacted and convinced other universities all around the country for their participation. • Negotiated cost estimates, contracts and policies with the vendors. • Established positive, friendly and productive work environment.

    • Internship
      • Dec 2006 - Dec 2006

      Pioneered a solar energy project for the areas of Baluchistan (Pakistan) where transmission lines were not available. Worked closely with the leadership to determine the budget and project timelines thus ensuring that there were no slips in schedules or over-expense. Reviewed the on-going solar energy projects in Dubai & Karachi to thoroughly analyze, coordinate & present proposals to executive management. Pioneered a solar energy project for the areas of Baluchistan (Pakistan) where transmission lines were not available. Worked closely with the leadership to determine the budget and project timelines thus ensuring that there were no slips in schedules or over-expense. Reviewed the on-going solar energy projects in Dubai & Karachi to thoroughly analyze, coordinate & present proposals to executive management.

Education

  • Santa Clara University
    MS, Engineering Management and Leadership
    2009 - 2011
  • NED University of Engineering and Technology
    BE, Electrical Engineering
    2005 - 2008

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