Experience

Amore Gelato

• United States
• Dairy Product Manufacturing
• 1 - 100 Employee

• Front Desk Supervisor

  • Aug 2023 - Present

  Managing cash transactions. Generating sales receipts. Supervising customer service associates Managing cash transactions. Generating sales receipts. Supervising customer service associates



American Express

• United States
• Financial Services
• 700 & Above Employee

• Credit Specialist

  • Dec 2022 - Jun 2023

  Resolving Credit Concern on Credit cards and assisting CM's with the right resolution as per process flow and guidelines Resolving Credit Concern on Credit cards and assisting CM's with the right resolution as per process flow and guidelines



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Process Advisor

  • Mar 2022 - Dec 2022

  Unsecured Lending - Core task includes providing customers the desired limit for their cards after assessing the risk and existing credit provided. Unsecured Lending - Core task includes providing customers the desired limit for their cards after assessing the risk and existing credit provided.



Cognizant

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Associate

  • Mar 2021 - Feb 2022

  Associate Voice Process Responsibilities: 1) Helping customers to manage Ad Campaigns. 2) Troubleshooting and managing campaigns like creating ads, demographics targeting, making payments and helping to setup billing. Associate Voice Process Responsibilities: 1) Helping customers to manage Ad Campaigns. 2) Troubleshooting and managing campaigns like creating ads, demographics targeting, making payments and helping to setup billing.



KASHMIR IMAGES MULTI MEDIA PRIVATE LIMITED

• India
• Paper and Forest Product Manufacturing
• 1 - 100 Employee

• Freelance Journalist

  • Aug 2020 - Feb 2021

  Worked as Multimedia Journalist and Video Editor. Worked as Multimedia Journalist and Video Editor.