Umer Farooq
Customer Service Specialist at LiveAdmins LLC- Claim this Profile
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Bio
Experience
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LiveAdmins LLC
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United States
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Information Technology & Services
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100 - 200 Employee
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Customer Service Specialist
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Mar 2021 - Present
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Foremost Designs
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Pakistan
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Design
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Head Of Client Services
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Jun 2017 - Present
Planned, developed and managed client projects Determining a project’s schedule, scope and budget Directing team members in meeting client and company objectives Defining departmental operating budgets, and resource. Managing client expectations Communicating with stakeholders Determining short- and long-term resource requirements Building and managing teams Designating responsibilities among team members Planned, developed and managed client projects Determining a project’s schedule, scope and budget Directing team members in meeting client and company objectives Defining departmental operating budgets, and resource. Managing client expectations Communicating with stakeholders Determining short- and long-term resource requirements Building and managing teams Designating responsibilities among team members
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Smollan
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South Africa
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Retail
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700 & Above Employee
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Area Head
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Oct 2019 - Mar 2020
Launched Velo for PTC in Pakistan, Increased standards of customer service, providing training and development for staff, Communicated with clients on a regular basis, Ensured quality consistency across the region, Maximized sales and profitability in the region, Set sales targets for individual locations . Launched Velo for PTC in Pakistan, Increased standards of customer service, providing training and development for staff, Communicated with clients on a regular basis, Ensured quality consistency across the region, Maximized sales and profitability in the region, Set sales targets for individual locations .
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Education
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University of South Asia
Master's degree, Business/Commerce, General