Client Onboarding Specialist

• May 2023 - Present

Software Developer

• Jan 2023 - Present

- Utilized soft skills to win business and develop long term relationship with small businesses - Developed highly responsive and accessible modern web applications using the MERN stack, both independently and as part of a team - Continuously learned new technologies to meet client needs and ensure successful project outcomes - Collaborated with colleagues to streamline feature additions through efficient Git pull requests - Utilized soft skills to win business and develop long term relationship with small businesses - Developed highly responsive and accessible modern web applications using the MERN stack, both independently and as part of a team - Continuously learned new technologies to meet client needs and ensure successful project outcomes - Collaborated with colleagues to streamline feature additions through efficient Git pull requests

Web Support Analyst

• May 2022 - Dec 2022

- Developed and maintained Investor Relations websites for publicly-traded companies, utilizing expertise in HTML, CSS, and JavaScript - Provided exceptional technical support to clients via phone and email, earning 95% 5-star ratings from 42 reviews - Facilitated training for new team members and ensured timely updates to client websites through rigorous quality assurance processes resulting in no major mistakes - Developed and maintained Investor Relations websites for publicly-traded companies, utilizing expertise in HTML, CSS, and JavaScript - Provided exceptional technical support to clients via phone and email, earning 95% 5-star ratings from 42 reviews - Facilitated training for new team members and ensured timely updates to client websites through rigorous quality assurance processes resulting in no major mistakes

Web-Development Student

• Sep 2021 - Feb 2022

- Completed a full-time bootcamp where I got the chance to learn technologies such as React, Sass, Firebase, Responsive & Accessible design, Mockups, and Pair Programming - Completed a full-time bootcamp where I got the chance to learn technologies such as React, Sass, Firebase, Responsive & Accessible design, Mockups, and Pair Programming

Account Executive - Cybersecurity

• Jan 2020 - Jul 2021

- Specialized in helping clients identify potential security risks in their application development process - Utilizing the expertise of our Pen Testers, we pitched solutions that ensured 0 security breaches for the applications developed and released by our clients - Utilize the technical expertise of our specialists in application security, network & infrastructure security, SDLC / source code review, and full stack assessments to deliver on projects. - Specialized in helping clients identify potential security risks in their application development process - Utilizing the expertise of our Pen Testers, we pitched solutions that ensured 0 security breaches for the applications developed and released by our clients - Utilize the technical expertise of our specialists in application security, network & infrastructure security, SDLC / source code review, and full stack assessments to deliver on projects.

Corporate Account Manager

• Sep 2018 - Dec 2019

- Built a clientele of 50+ enterprise-level companies by making a minimum of 60 calls per day - Cut capital expenditure of clients by an average of 8%-15% by negotiating on their behalf with major brands such as Cisco, Dell, and Lenovo - Ensured every client spent within their yearly budget by working with my technical specialist to research solutions that fit their needs and communicating the value to non-IT decision makers - Built a clientele of 50+ enterprise-level companies by making a minimum of 60 calls per day - Cut capital expenditure of clients by an average of 8%-15% by negotiating on their behalf with major brands such as Cisco, Dell, and Lenovo - Ensured every client spent within their yearly budget by working with my technical specialist to research solutions that fit their needs and communicating the value to non-IT decision makers