Engr.Muhammad Umar Ayaz
Service Advisor/Engineer at KIA MOTORS SOCIETY- Claim this Profile
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English Professional working proficiency
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Urdu Native or bilingual proficiency
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German Elementary proficiency
Topline Score
Bio
Credentials
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Search Engine Optimization
DigiSkills.pkApr, 2021- Nov, 2024 -
Digital Marketing
DigiSkills.pkJan, 2021- Nov, 2024 -
Freelancing
DigiSkills.pkJan, 2021- Nov, 2024 -
Registered Engineer
Pakistan Engineering Council (PEC)May, 2022- Nov, 2024 -
Arduino Robotics Course
EDVON Robotics
Experience
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KIA MOTORS SOCIETY
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Pakistan
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Service Advisor/Engineer
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Jun 2023 - Present
1) Manage and coordinate aftersales services, including maintenance checks, oil checks, and warranty issue resolution, ensuring efficient scheduling and customer satisfaction. 2) Facilitate smooth operations of the paint department, maintenance bay, and denting department, optimizing workflow and reducing turnaround time. 3) Implement standardized procedures and quality control measures in every department, maintaining high levels of cleanliness and customer satisfaction. 4) Serve as the main point of contact for customers, providing expert guidance, addressing inquiries and concerns, and ensuring exceptional customer service. 5) Contribute to business growth by promoting additional services and upselling maintenance packages, resulting in increased service revenue and customer loyalty Show less
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Teknovation.io
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Pakistan
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IT Services and IT Consulting
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1 - 100 Employee
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Search Engine Optimization Consultant
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Mar 2023 - Present
1) Conduct comprehensive SEO keyword research and competitor analysis, providing valuable insights into the best keyword strategies for the website, optimizing blog content for maximum visibility and engagement. 2)Utilize advanced SEO tools to check website traffic for impressions, search volume, and clicks, identifying trends and opportunities for growth and improvement. 3) Provide clear guidelines and recommendations for on-page and technical on-page optimization of the website, improving website ranking and visibility in search engine results. 4) Develop a successful off-page backlink strategy, increasing search traffic flow to the website and driving business growth. 5) Demonstrate excellent analytical and problem-solving skills, identifying issues and opportunities for improvement, and developing effective solutions to maximize website performance. 6) Communicate effectively with team members and clients, building strong relationships and ensuring alignment on project goals and objectives. 7) Maintain up-to-date knowledge of the latest SEO trends and best practices, implementing innovative solutions to optimize website performance and deliver tangible business results. 8) Contribute to the success of the website's SEO strategy, driving increased traffic and revenue and improving overall business performance. Show less
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SPEEDY AUTOMATION
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Pakistan
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Automation Machinery Manufacturing
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1 - 100 Employee
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Trainee Engineer(Sales and Service)
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Jun 2022 - Jun 2023
1) Conducted on-site project supervision for Syngenta Pakistan on behalf of Speedy Automation, ensuring timely completion of project milestones. 2) Produced detailed ECAD drawings to ensure accurate project schematics and documentation, minimizing the risk of errors and delays. 3) Developed material costing lists, enabling the project team to efficiently manage resources and stay within budget constraints. 4) Created a Gantt chart to track project progress and provide regular updates to stakeholders, facilitating timely decision-making and problem-solving. 5) Coordinated with client-side teams to obtain project support materials and resolved any project-related issues, building strong relationships and ensuring customer satisfaction. 6) Assisted with instrument installation and electrical termination work, including powering up production machines, site area lighting, and PLC termination, improving project efficiency and reducing downtime. 7) Provided technical support for instrument termination and troubleshooting, ensuring all project components were functioning optimally and meeting performance specifications. 8) Created and implemented comprehensive QC checklists to ensure all project materials were free from defects, minimizing the risk of errors and ensuring high-quality project outcomes. 9) Maintained accurate weekly attendance records for project team members, ensuring timely reporting and efficient resource management. Show less
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Hinopak Motors Limited
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Pakistan
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Motor Vehicle Manufacturing
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300 - 400 Employee
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Quality Control Inspector(Paint and Primer)
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May 2018 - Jun 2018
1) Developed an Excel tool to track and analyze paint defects during the coating process, identifying areas for improvement and reducing rework and wastage. 2) Produced an updated Bill of Materials (BOM) for the latest truck models, ensuring that all components and parts were accurately listed and accounted for, minimizing errors and delays in production. 3) Conducted regular calculations of paint concentration levels to ensure optimal performance and quality standards, maintaining consistency and efficiency in the coating process. 4) Demonstrated excellent attention to detail and analytical skills, spotting and resolving issues proactively to prevent further defects and delays. 5) Utilized advanced Excel functions and techniques to create and automate reporting and analysis, improving data accuracy and availability and saving time and effort for the team. 6) Maintained effective communication with cross-functional teams to ensure alignment and collaboration in achieving production and quality goals. 7) Contributed to continuous improvement efforts, providing insights and recommendations for process enhancements and cost savings Show less
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Education
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2019 - 2021
NED University of Engineering and Technology
Masters in Engineering Management(MEM), Mechanical (Energy and Plant Management) -
2015 - 2019
NED University of Engineering and Technology
Bachelor of Engineering(BE), Automotive Engineering
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