Experience

Ourisman Chrysler, Dodge, Jeep, Ram
• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• General Sales Manager

  • Mar 2022 - Present

Heritage chrysler Dodge Jeep Ram Owings Mills
• United States
• Retail
• 1 - 100 Employee
• Sales Manager

  • Jun 2020 - Feb 2022


Future Hyundai of Concord

• United States
• Retail
• 1 - 100 Employee

• General Sales Manager

  • Feb 2020 - May 2020

  •Monitor the performance of the department managers, holding weekly sales meetings and conducting sales training, making sure the sales staff is focused, and always motivated to ensure quality results •Closely with our finance department to maintain high level of production and have all paperwork done, according to our company and state guidelines •Coordinate the appropriate supply of new and used vehicles and order/acquire vehicle inventory accordingly. •Work directly with the GM to make recommendations on both short and long-range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans. •Address customer complaints, ensuring that a high level of customer satisfaction is obtained, and lastly, I audit all trade-in vehicle appraisals. Show less



Concord Mazda

• United States
• Retail Motor Vehicles
• 1 - 100 Employee

• Sales Manager

  • Dec 2016 - Feb 2020

  •Desking deals, closing deals and overcoming objections •Create action plan and effectively manage sales staff Identify coaching needs and promote training opportunities •Track record of successfully meeting and exceeding sales goals •Assisting individual salespeople in setting aggressive, yet realistic monthly sales goals •Organizational and negotiation skills •Tracking all customers and making sure all leads are logged along with effective follow up for all potential buyers by monitoring a prospecting and sales CRM system •Set example of professionalism through actions •Ensure that all salespeople meet or exceed all activity standards for prospecting calls, appointments, ups, and closes •Work closely with the sales team on enforcement of proper selling methods •Set objectives for achieving sales and gross profits. Leading weekly sales meetings and conducting sales training Show less



Toyota Vacaville

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Manager

  • Apr 2015 - Dec 2016

  •Encouraged and motivated sales personnel daily to maintain high morale. •Engaged customers early in the sale to obtain maximum gross. •Demonstrated professional management. •Set the example for enthusiasm, productivity and accountability. •Followed up with existing customers to confirm their satisfaction. •Generated future leads. •Supported other operational units to achieve maximum return for the dealership. •Maintained our historically consistent volume and gross. Show less



Hanlees Auto Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Manager

  • Jan 2013 - Mar 2015

  •Led sales meetings with team members to establish sales and customer retention goals •Determined merchandise price schedules promotions and discount rates •Monitored customer preferences to determine focus of sales efforts. •Generated monthly and annual sales reports •Led sales meetings with team members to establish sales and customer retention goals •Determined merchandise price schedules promotions and discount rates •Monitored customer preferences to determine focus of sales efforts. •Generated monthly and annual sales reports



Toyota Marin

• United States
• Software Development

• Finance Manager

  • Jul 2012 - Jan 2013

  •Sell financing and offer extended service contracts and additional products for the vehicles •Evaluate credit reports •Accurately complete all financing paperwork and submit to lending sources •Establish and maintain good working relationships with the financing lenders •Sell financing and offer extended service contracts and additional products for the vehicles •Evaluate credit reports •Accurately complete all financing paperwork and submit to lending sources •Establish and maintain good working relationships with the financing lenders



Toyota Walnut Creek

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Consultant

  • Dec 2010 - Jul 2012

  •Determined each customer's vehicle needs by asking questions and listening •Demonstrated vehicles (includes test drives) •Delivered vehicles to customers •Established personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals •Reported to the vehicle Sales Manager regarding objectives, planned activities, reviews, and analyses •Kept abreast of incoming inventory, features, accessories, etc., and how they benefit customers •Attended sales meetings and training offered by the dealership and the manufacturer Show less