Umair Shuja

Application Support Team Lead at SofDigital Systems
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Contact Information
us****@****om
(386) 825-5501
Location
PK
Languages
  • English Professional working proficiency
  • Urdu Full professional proficiency
Skills

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Bio

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Credentials

  • Oracle Database PL/SQL Developer Certified Professional
    Orasoft Training Institute
    Nov, 2019
    - Oct, 2024
  • Diploma in IT Entrepreneurship
    Institute of Business Administration
    Jun, 2017
    - Oct, 2024
  • Microsoft Certified Professional (HTML5,CSS3 & JavaScript)
    Microsoft
    Dec, 2012
    - Oct, 2024
  • Internet of Things (IoT)
    Saylani Welfare International Trust
    Aug, 2019
    - Oct, 2024

Experience

  • SofDigital Systems
    • Saudi Arabia
    • Information Technology & Services
    • 1 - 100 Employee
    • Application Support Team Lead
      • Nov 2021 - Present

      Alhamdolillah Promoted. Alhamdolillah Promoted.

  • SmartHCM
    • Pakistan
    • Human Resources Services
    • 1 - 100 Employee
    • Software Implementation Engineer & Consultant
      • Oct 2017 - Present

      Responsibilities: - Design all job requirements and specifications and manage all communication with implementation analysts and resolve all issues and develop all programs according to client requirements. - Perform various tests on process with help of test cases and prepare documents for same and coordinate with manager to resolve all issues within required time-frame and inform management of any delays. - Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data. - Perform research on all client issues and document all findings and implement all technical activities with help of metadata registry. - Prepare and maintain all technical and business documents and collaborate with clients and IT department to provide support to all issues. - Establish all technical project requirements and maintain effective professional relationships with all clients and organize all project materials. - Assist clients to monitor all software implementation life-cycle and assist make appropriate customization to all software for clients. - Train client technical staff on all hardware and software issues and identify all issues in processes and provide solutions for same.

  • SofDigital Systems
    • Saudi Arabia
    • Information Technology & Services
    • 1 - 100 Employee
    • Intern
      • Jul 2017 - Sep 2017

      Responsibilities: - Assist clients to monitor all software implementation life-cycle and assist make appropriate customization to all software for clients. - Train client technical staff on all hardware and software issues and identify all issues in processes and provide solutions for same. Responsibilities: - Assist clients to monitor all software implementation life-cycle and assist make appropriate customization to all software for clients. - Train client technical staff on all hardware and software issues and identify all issues in processes and provide solutions for same.

Education

  • Iqra University (Official)
    Bachelor of Science - BS, Computer Science
    2012 - 2016

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