Store Manager

• Mar 2023 - Present

In my role as a Store Manager at Terranova, a part of the Jumbo Retail Group in Jordan, I am accountable for overseeing a range of essential aspects of the business. My duties include managing sales targets, inventory, personnel, staff development, budget monitoring, report generation, ensuring efficient operations,designing daily & weekly work schedules, Sales analysis, Cash handling, Visual merchandise. In my role as a Store Manager at Terranova, a part of the Jumbo Retail Group in Jordan, I am accountable for overseeing a range of essential aspects of the business. My duties include managing sales targets, inventory, personnel, staff development, budget monitoring, report generation, ensuring efficient operations,designing daily & weekly work schedules, Sales analysis, Cash handling, Visual merchandise.

Assistant Store Manager

• Aug 2022 - Dec 2022

New Store opening • Staff development • Customer service • Sales achievement • Business analysis. New Store opening • Staff development • Customer service • Sales achievement • Business analysis.

Senior Partner (DM)

• May 2020 - Jul 2022

Advance partner

• Aug 2019 - Oct 2020

During my time as a retail operations professional, I have taken on several key responsibilities, including staff training, business development for top 60 items in stores, and being a part of the team responsible for opening India's first Uniqlo store, which covered an area of around 35,000 square feet.As an expert in staff training, I have been responsible for developing and implementing training programs that have enabled team members to perform their duties more efficiently and effectively. Additionally, I have played a key role in identifying the top 60 items in stores and devising strategies to drive business development and increase sales in these areas.My experience in being part of the team that opened India's first Uniqlo store has given me a wealth of knowledge and experience in managing large-scale retail operations. I have been instrumental in ensuring the smooth functioning of operations and delivering a superior customer experience.Overall, I am committed to delivering exceptional results in all my endeavors, and I am passionate about contributing to the growth and success of any organization I work with Show less

Retail Sales Associate

• May 2018 - Aug 2019

Throughout my experience in the retail industry, I have honed my customer service skills and am deeply committed to ensuring a positive customer experience. In my previous roles, I have resolved customer disputes in a professional and pleasant manner, which has resulted in positive feedback from customers and increased customer loyalty. I worked diligently to maintain an up-to-date knowledge of all retail promotions to effectively communicate these promotions to customers. As part of my role, I worked tirelessly to ensure a neat and attractive sales environment, which involved assisting in the setup of visual displays. My strong planning skills have enabled me to effectively launch sales and new seasons in a smooth and efficient manner, resulting in increased sales revenue and customer satisfaction. Overall, my unwavering commitment to excellent customer service, combined with my attention to detail and strong planning skills, have enabled me to deliver exceptional results in all my endeavors. Show less