Experience

Burlingame Country Club

• United States
• Golf Courses and Country Clubs
• 1 - 100 Employee

• Food and Beverage Manager

  • Apr 2021 - Present

  *Seamless oversight and running of the full-service restaurant & main bar, poolside food service & bar, grab and go food & bar, private events & club functions *Planning and implementing the day-to-day operations of the food and beverage departments *Coaching, developing, and leading by example while creating an environment of trust and mutual respect *Ensuring that regulatory food safety and security standards are consistent; Maintain highest standards of food and beverage quality, member service, cost control, and consistency of service *Monitoring budgets, payroll and financial transactions; Schedule staff hours and assign daily duties *Running Banquet and Events team to assist in planning, financials, service, product ordering, and providing extra staff and labor to meet needs *Maintaining organized records for both external government agencies and internal company policies including sanitation, service training, food safety requirements, and alcohol service *Communicating with the team our wins, priorities, best practices, and operational changes *Recruiting, interviewing, and hiring new staff while also reviewing current employee performance *Evaluating costs of food and beverage items with a goal to sell more popular and profitable items *Reviewing and streamlining operational procedures to improve service and increase productivity *Driving profit through coaching strong, effective team members to deliver award-winning hospitality Show less


Local Union 271
• United States
• 1 - 100 Employee
• Bartender

  • Jan 2021 - Apr 2021


DoubleTree by Hilton

• Hospitality
• 100 - 200 Employee

• Restaurant Manager at 37 North Restaurant

  • Apr 2019 - Apr 2020

  *Seamless oversight and running of the full-service restaurant and bar, room service, and kitchen*Planning and implementing the day-to-day operations of the food and beverage departments*Coaching, developing, and leading by example while creating an environment of trust and mutual respect*Ensuring that regulatory food safety and security standards are consistent; Maintain higheststandards of food and beverage quality, guest service, cost control, and consistency of service*Monitoring budgets, payroll and financial transactions; Schedule staff hours and assign daily duties*Collaborating with Banquet and Events team to assist in planning, financials, service, productordering, and providing extra staff and labor to meet needs*Maintaining organized records for both external government agencies and internal company policies including sanitation, service training, food safety requirements, and alcohol service*Communicating with the team our wins, priorities, best practices, and operational changes*Recruiting, interviewing, and hiring new staff while also reviewing current employee performance*Evaluating costs of food and beverage items with a goal to sell more popular and profitable items such as hand crafted cocktails and artisan beers while eliminating less popular items from the menu*Reviewing and streamlining operational procedures to improve service and increase productivity*Driving profit through coaching strong, effective team members to deliver award-winning hospitality while featuring locally and regionally sourced organic ingredients in farm to fork concept Show less

• Restaurant Supervisor at 37 North Restaurant

  • Dec 2016 - Apr 2019

  *Oversight of restaurant operations to ensure smooth operations, compliance with procedures and safety regulations, and an optimal level of quality service and hospitality*Supervised restaurant employees to manage and monitor quality service while makingimprovements*Joined Manager in interview process with prospective employees; Provided open communications with staff*Responded to customer needs, issues, and comments to ensure a quality experience and enhance future sales*Monitored inventory; Ensured compliance with health, safety, sanitation, and alcohol awareness standards*Frequent Management and peer recognition for outstanding performance Show less



Embassy Suites

• United States
• Hospitality
• 700 & Above Employee

• Server & Bartender at Two Fifty Restaurant

  • Feb 2015 - Dec 2016

  *Greeted guests and responded to guest inquiries in a timely, friendly, and efficient manner *Mixed and garnished beverages according to recipe and portion control standards *Presented and served beverages to guests while checking for proper identification when serving alcohol *Accurately totaled, processed, and collected payments using point-of-sales system, handling money, or processing credit and debit cards *Greeted guests and responded to guest inquiries in a timely, friendly, and efficient manner *Mixed and garnished beverages according to recipe and portion control standards *Presented and served beverages to guests while checking for proper identification when serving alcohol *Accurately totaled, processed, and collected payments using point-of-sales system, handling money, or processing credit and debit cards



Fitness 19

• Wellness and Fitness Services
• 400 - 500 Employee

• Membership & Personal Training Sales

  • Sep 2012 - Feb 2015

  *Increased membership sales revenue by 12% and grew personal training sales revenue by 9% in first two months *Consistently met sales goals for memberships and personal training *Mastered “Compete” management software system solution for operations, check-ins, customer history, payments, cancellations, and any activity pertaining to a member’s account *Developed crucial communication and sales skills for effective business growth and management *Trained new employees on how to sell memberships and personal training Show less



Crystal Springs Water Company

• United States
• Food Production

• Water Production Team

  • Sep 2011 - Aug 2012

  *Serviced corporate buildings, offices, and homes; Planned deliveries for the next day based on new customer requests and existing accounts *Worked under strict OSHA standards to maintain clean, sanitary, fresh, and drinkable water while maintaining a clean and sanitary workplace *Measured for pH levels, amount of soap for cleaning, and amount of water needed to minimize waste *Serviced corporate buildings, offices, and homes; Planned deliveries for the next day based on new customer requests and existing accounts *Worked under strict OSHA standards to maintain clean, sanitary, fresh, and drinkable water while maintaining a clean and sanitary workplace *Measured for pH levels, amount of soap for cleaning, and amount of water needed to minimize waste



STAGNARO BROS. SEAFOOD, INC.

• United States
• Restaurants
• 1 - 100 Employee

• Server/Busser/Food runner

  • Apr 2011 - Aug 2012

  *Greeted guests and responded to guest inquiries in a timely, friendly, and efficient manner *Assisted Servers in taking care of guests *Up to the minute information on market prices for fresh seafood *Greeted guests and responded to guest inquiries in a timely, friendly, and efficient manner *Assisted Servers in taking care of guests *Up to the minute information on market prices for fresh seafood