Experience

UK Business Aid

• Advertising Services
• 1 - 100 Employee

• Project Management Officer



UK Business Aid

• Project Management Officer

  • Jan 2011 - Jan 2016

  Responsible for providing primary support to the PMO Manager. Supported managing the delivery of critical projects and providing managerial support for all the projects conducted by the company. Also responsible for providing known issues/risks to Project Manager.Responsible for managing change procedures and quality assurance by keeping track of progress report and monitoring procedures to ensure targets were achieved.Assisting the business to win, sustain and grow corporate clients.Built and managed successful client relationships with local authorities i.e. Tracking issues and risk log management issues across multiple projectsSupported efforts to develop successful communications between customer services and other departmental functions; coordinated weekly meetings, maintaining and facilitating communication on projects, avoiding potential problemsResponsible for making sure that all correspondence between the company and project owner were properly documentedSupported the implementation of the new Oracle CRM system for 100+ (Call management 9.1) user's in London to replace Mitel system. Completed on time and in budget.Training project - responsible for designing and documenting training manuals and providing training sessions to equip staff to deliver effective customer service



Contractor) Whittington Hospital

• Project Support Analyst

  • Jul 2010 - Dec 2010

  Responsible for monitoring E-referral service, establishing true baseline of current services. Providing robust governance process and benefits realisation management (both financial and quality) ensuring clear visibility and improving project success rate.Ability to provide appropriate prioritisation of projectsProject monitoring, tracking and evaluating the delivery and progress of the projectsMonitoring benefits realisationManaging project risks and ensuring PM, Programme board were kept fully informed of the programme's status through robust reportingSupported efforts to develop successful communications between customer services and other departmental functions; coordinated weekly meetings, maintaining and facilitating communication on projects, avoiding potential problems.



Amey

• Project Management Officer

  • Apr 2007 - Jun 2010

  Responsible for assisting the Project Manager in delivering Road Modernisation improvement Projects. Role also involved supporting all projects carried out by Amey in accordance with TFL's policy and procedures and adhering to all statutory and regulatory legislation.Manage Project prioritisation and governanceProduction of weekly performance report for the sponsors Integration of technical information and results into the production of reports and the documents.Reviewing, collating, maintaining and highlighting changes to project plans with the relevant authority.Undertaking stakeholder queries and responses, carrying out specific tasks as they arise, researching and responding accurately to queries and related issues from internal and external stakeholders, often to very tight timescales.Responsible for making sure that all project correspondence was properly distributed Responsibility for tracking project progress with respect to time and budget. Assisted in getting project owners' signatures on change orders to management.Set up of all processes and procedures to govern the management of the project including RAID, approval, budgeting and reporting.Monitoring project risks and scope creep to identify potential problems and proactively seek to address problems.Manage budget and project expenses alongside the project accountant and PM.Acting as a single point of contact for all stakeholders, ensuring accuracy, and maintain confidentiality.



Contractor) Islington Council

• Project Support Officer

  • Mar 2006 - Mar 2007

  Responsible for assisting the Project Manager at an operational level, following the building of the Emirates stadium to implement access arrangements to and from the new Emirates stadium to minimise local and business impacts.Working closely with the PM: Evaluating the business case, regularly updating the PID, deciding on the project approach and reviewing the project plan from time to time.Planning and implementing effective processes and tools to manage project change. Assisted in preparing project schedules and distributing those schedules to Project managers.Proactively facilitate communication between members of the project team as required with other parties and functions, to ensure that everyone is kept appropriately informed.Facilitating in the start-up of the project, by gathering the relevant information. Ensured project was delivered in accordance with AFC quality standards.Consult with and provide advice to client departments, outside agencies and contractors. Maintaining risk and issue log register.Planning and managing meetings with key stakeholdersRepresent Islington council at senior level meetings with MPS, councillors, external departments, TFL, external consultants and other key stakeholders. Reviewing, collating, maintaining and highlighting project requests.

• Project Support Officer

  • Mar 2006 - Mar 2007

  Responsible for assisting the Project Manager at an operational level, following the building of the Emirates stadium to implement access arrangements to and from the new Emirates stadium to minimise local and business impacts.Working closely with the PM: Evaluating the business case, regularly updating the PID, deciding on the project approach and reviewing the project plan from time to time.Planning and implementing effective processes and tools to manage project change. Assisted in preparing project schedules and distributing those schedules to Project managers.Proactively facilitate communication between members of the project team as required with other parties and functions, to ensure that everyone is kept appropriately informed.Facilitating in the start-up of the project, by gathering the relevant information. Ensured project was delivered in accordance with AFC quality standards.Consult with and provide advice to client departments, outside agencies and contractors. Maintaining risk and issue log register.Planning and managing meetings with key stakeholdersRepresent Islington council at senior level meetings with MPS, councillors, external departments, TFL, external consultants and other key stakeholders. Reviewing, collating, maintaining and highlighting project requests.

• Project Support Officer

  • Mar 2006 - Mar 2007

  Responsible for assisting the Project Manager at an operational level, following the building of the Emirates stadium to implement access arrangements to and from the new Emirates stadium to minimise local and business impacts.Working closely with the PM: Evaluating the business case, regularly updating the PID, deciding on the project approach and reviewing the project plan from time to time.Planning and implementing effective processes and tools to manage project change. Assisted in preparing project schedules and distributing those schedules to Project managers.Proactively facilitate communication between members of the project team as required with other parties and functions, to ensure that everyone is kept appropriately informed.Facilitating in the start-up of the project, by gathering the relevant information. Ensured project was delivered in accordance with AFC quality standards.Consult with and provide advice to client departments, outside agencies and contractors. Maintaining risk and issue log register.Planning and managing meetings with key stakeholdersRepresent Islington council at senior level meetings with MPS, councillors, external departments, TFL, external consultants and other key stakeholders. Reviewing, collating, maintaining and highlighting project requests.