Ultan O Dwyer

Customer Accounts Specialist at CRIF Vision-net
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Contact Information
us****@****om
(386) 825-5501
Location
IE

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5.0

/5.0
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Stephen Maguire

Ultan is very passionate about sales and has a great relationship with his clients. His focus keeps everything moving smoothly and he makes sure all of Canon's targets are met to the best of his ability. He is an easygoing, articulate person and is good for both a personal or professional discussion.

Mindaugas Petrutis

I worked with Ultan for a few months and can safely say he was the best sales guy in the team, exceptional new business development skills but he also had the account management and customer skills to back it up. It was great listening to him as a new starter in the team, learned a lot. I would recommend Ultan without hesitation, he would be a fantastic addition to any team.

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Credentials

  • TEFL ESL
    ODL QC
    Sep, 2014
    - Nov, 2024

Experience

    • Ireland
    • Information Services
    • 1 - 100 Employee
    • Customer Accounts Specialist
      • Feb 2019 - Present

  • Freelance
    • South America and Asia
    • English Teacher
      • Jan 2015 - Jan 2019

      I spent several years travelling and teaching English in South America and Asia. I spent several years travelling and teaching English in South America and Asia.

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • UK Account Manager
      • Jul 2013 - Oct 2014

      Managed customer portfolio of 700 + accounts including the NHS, Fife Council and The Royal Bank of Scotland Identifying potential new clients and business opportunities Interacting and coordinating with other departments working on the same accounts Responsible for all client communications, ensuring that all client issues/queries are dealt with in an efficient and professional manner Managed customer portfolio of 700 + accounts including the NHS, Fife Council and The Royal Bank of Scotland Identifying potential new clients and business opportunities Interacting and coordinating with other departments working on the same accounts Responsible for all client communications, ensuring that all client issues/queries are dealt with in an efficient and professional manner

    • United Kingdom
    • Business Supplies & Equipment
    • 100 - 200 Employee
    • Business Development Executive
      • Aug 2012 - Jun 2013

      Responsible for generating new business opportunities in a very competitive market. Tendering for contracts. Negotiating prices with a preferred list of suppliers including HP, Oki, Ricoh and Brother. Customer account management: Grow existing customer database, cross sell, up sell and relationship building. Consistently over delivered on revenue and peripheral targets. A strong focus on KPI’s, product knowledge and technical information. Responsible for generating new business opportunities in a very competitive market. Tendering for contracts. Negotiating prices with a preferred list of suppliers including HP, Oki, Ricoh and Brother. Customer account management: Grow existing customer database, cross sell, up sell and relationship building. Consistently over delivered on revenue and peripheral targets. A strong focus on KPI’s, product knowledge and technical information.

    • Manufacturing
    • 1 - 100 Employee
    • Sales Executive
      • Mar 2010 - Sep 2010

      Carried out all the aspects of sales activities such as telemarketing, lead generation, business development and cold calling. Customer account management and building a relationship with customers. Designed advertising and promotional campaigns to create brand awareness and increase sales. Played a vital role in expanding market share and increasing sales levels through effective marketing programs and strategic planning. Exceeded monthly targets. Carried out all the aspects of sales activities such as telemarketing, lead generation, business development and cold calling. Customer account management and building a relationship with customers. Designed advertising and promotional campaigns to create brand awareness and increase sales. Played a vital role in expanding market share and increasing sales levels through effective marketing programs and strategic planning. Exceeded monthly targets.

    • Ireland
    • Government Administration
    • 700 & Above Employee
    • Supervisor for Leaving and Junior Cert
      • Jun 2008 - Jul 2010

Education

  • Dublin Institute of Technology
    B.Sc. (Hons), Business Management
    2007 - 2011
  • Dublin Institute of Technology
    Certificate, Retail Enterprise Management
    2005 - 2007
  • Newpark Comprehensive Blackrock

Community

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