Ulrika Larsson
General Manager at Scandic Stavanger Forus- Claim this Profile
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Bio
Experience
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Scandic Stavanger Forus
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Norway
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Hospitality
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1 - 100 Employee
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General Manager
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May 2019 - Present
Hold your next conference, event or meeting at the modern conference hotel in the middle of the business district of Forus. In the restaurant, you can enjoy a nice meal, or you can relax in the comfortable chairs in the lobby bar and enjoy the atmosphere and a nice drink. The hotel has excellent conference facilities, and offers comfortable and modern hotel rooms. The meeting facilities have a capacity for up to 600 people, and consist of 19 meeting rooms. Here you will get a good start of the day with a big breakfast buffet full of good, healthy food. The restaurant also offers a delicious lunch buffet with everything from healthy alternatives to lovely sweets. In our à la carte restaurant, we offer local food with a modern twist, and we promise you an exciting culinary experience.
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General Manager
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Oct 2014 - May 2019
General ManagerScandic Forum, Stavanger- www.scandichotels/forum.com• Rebranding the hotel from Rica to Scandic • Manage a hotel in crisis & downsizing period• Creating great hotel experiences for the many people • Implementing new systems & concepts• Manage and develop the hotel• Focus on marketing & PR• “Fighter of the Year in Norway 2018• Responsible for budget & results• Building a culture of success General ManagerScandic Forum, Stavanger- www.scandichotels/forum.com• Rebranding the hotel from Rica to Scandic • Manage a hotel in crisis & downsizing period• Creating great hotel experiences for the many people • Implementing new systems & concepts• Manage and develop the hotel• Focus on marketing & PR• “Fighter of the Year in Norway 2018• Responsible for budget & results• Building a culture of success
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General Manager
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Jan 2010 - Oct 2014
Rica Forum, Stavanger, www.rica.no Manage more than 50 team membersDeveloped a team member concept and team member manualResponsible for budget and result developmentBuilding up a culture of successFocus on sales Development of a new restaurant concept- [,vju] restaurant & bar Rica Forum, Stavanger, www.rica.no Manage more than 50 team membersDeveloped a team member concept and team member manualResponsible for budget and result developmentBuilding up a culture of successFocus on sales Development of a new restaurant concept- [,vju] restaurant & bar
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Director of Operation North Cape
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May 2009 - Sep 2009
North Cape Hall, http://www.nordkapp.no In charge over North Cape Hall with over 200 000 visitors during the summer season. Manage more than 120 team members Developed a team member concept and team member manual Responsible for budget and result development Building up a culture of success Focus on sales Develop new concepts North Cape Hall, http://www.nordkapp.no In charge over North Cape Hall with over 200 000 visitors during the summer season. Manage more than 120 team members Developed a team member concept and team member manual Responsible for budget and result development Building up a culture of success Focus on sales Develop new concepts
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Revenue & Marketing Communications Manager
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May 2007 - May 2009
Responsible for annual PR and marketing budget Managed and implemented annual hotel marketing planIn charge of revenue managementManaged 3rd party extranets, website presentations and account manager relationships such as Expedia and Booking.comContact person with Stockholm International FairActing GM when GM is out of the hotelAdditional responsibility as Duty Manager
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General Manager
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May 2008 - Sep 2008
• Responsible for the operations • Responsible for set up for standard and procedures• Responsible for budget and result development• Managed 50 team members• Occupancy during the summer over 90%• Focus on sales and revenue management
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General Manager
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May 2008 - Sep 2008
Rica Hotel Honningsvåg, www.rica.no• Responsible for all departments • Responsible for set up for standard and procedures• Responsible for budget and result development• Managed 50 team members• Occupancy during the summer over 90%• Focus on sales and revenue management Rica Hotel Honningsvåg, www.rica.no• Responsible for all departments • Responsible for set up for standard and procedures• Responsible for budget and result development• Managed 50 team members• Occupancy during the summer over 90%• Focus on sales and revenue management
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Ulfsunda slott Hotel
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Sweden
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Hospitality
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1 - 100 Employee
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Hotel Manager
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Oct 2006 - Jun 2007
www.ulfsundaslott.se Run daily business in luxury boutique hotel Implementing new routines Opened up a ski lodge in Åre, Ulfsunda Ski Lodge Sales & Marketing Develop new concepts www.ulfsundaslott.se Run daily business in luxury boutique hotel Implementing new routines Opened up a ski lodge in Åre, Ulfsunda Ski Lodge Sales & Marketing Develop new concepts
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Scandic Hotels
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Hospitality
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700 & Above Employee
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Revenue Manager
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2004 - 2006
Scandic Infra City and Scandic Upplands Väsby, http://www.scandichotels.se/ Head of Reservations and yield management for two hotels, 495 rooms. Daily leadership of four fulltime employees Managed 3rd party extranets Responsible over budget and forecasting Additional responsibility as duty manager
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Front Office Manager
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Aug 2003 - Jun 2004
Head of all front office operations Daily leadership of ten fulltime employees. Increased the Guest Satisfaction Percentage- Scandic Infra City was in top 5 over all hotel in Stockholm
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Hilton
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United States
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Hospitality
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700 & Above Employee
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Front Office Manager
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Jun 2002 - Aug 2003
Hilton Malmø City, www.hilton.com Head of all front office operations Daily leadership of 12 fulltime employees Hilton Malmø city was in top five in Hilton GSTS Report (Guest Survey Satisfaction Report ) where all Hilton hotels in Europe/ Africa are rated. Hilton Malmø City, www.hilton.com Head of all front office operations Daily leadership of 12 fulltime employees Hilton Malmø city was in top five in Hilton GSTS Report (Guest Survey Satisfaction Report ) where all Hilton hotels in Europe/ Africa are rated.
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Radisson
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Belgium
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Hospitality
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700 & Above Employee
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Front Desk Staff
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Dec 1999 - May 2002
(part time whilst studying)Front OfficeNight AudithorWaitress (part time whilst studying)Front OfficeNight AudithorWaitress
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Education
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ICHTM
Bachelor's degree, Hotell- och restaurangverksamhet