Experience

Regina Catholic School Division

• Education
• 1 - 100 Employee

• Instructional Assistant

  • Dec 2022 - Present

  - In-classroom related responsibilities • Modeled students’ appropriate behavior, and supervised such models to classroom teacher’s expectations. • Provided the classroom teacher with behavioral alternatives to reinforce students’ social and personal skills. • Assisted classroom teacher in implementing behavior interventions. • Documented and collected data as directed by the classroom teacher. • Interpreted and implemented lesson plans as outlined by the classroom teacher to achieve the individual goals for each student. • Assisted students during classroom activities under the direction of the classroom teacher. • Utilized adaptive technology, adaptive/ augmentative communication devices for students with special needs. • Assisted and supervised “life skills” activities within the school setting (e.g. cook program). - Outside-classroom responsibilities • Assisted the classroom teacher with the preparation of learning materials. • Participated in Bi-weekly staff meetings. • Participate in faculty academic advisory committees for students’ evaluations. - Additional Responsibilities • Regularly assisted students in completing academic tasks, both verbal and written. • Assisted and supervised students with different academic levels during inclusive settings. • Supervised the transportation of students on field trips and community-based outings. This included students’ safety (e.g. seat belts, car seats) and promoting acceptable behavior (e.g. grocery shopping, swim program). • Possessed the language skills necessary to deal effectively with behavioral students. • Assisted students in problem-solving and appropriate expression of feelings Show less



MultiEdge Consultancy Services Ltd

• Sales Director (Financial Market/Crypto)

  • Jun 2020 - Mar 2022

  - Re-organization of the marketing department • Defined department scope and objectives involving the relevant stakeholders. • Implemented department tracking mechanisms for time lines and deliverables to achieve consistency of the department management and control processes. • Implemented communication and reporting frameworks to ensure subjectivity, transparency, and details. • Established a sales training program to train new employees. • Developed and communicated revenue targets to act as guidelines for performance measurement of individuals and groups. • Designed and implemented strategic plans to reach sales targets. - Documentation & reporting • Maintained comprehensive documentation, developed diagrams, process maps & developed aggregate reports for monitoring milestones • Provided owners with reports from the applied tracking tools and provided support at best practices to other departments’ managers. • Built a complete data base for all the department activities (such as meetings-plan, role-board, copy of the reports sent to follow-up division, instructions for marketing transactions, e-mails, faxes, and vendor documents. • Gave detailed presentations on proposals and analyzed their effects upon implementation. - Stakeholder management • Created good rapport with customers to develop and maintain trustworthiness • Motivated and inspired employees to meet sales targets that match the company’s goals • Established customer relationship management (CRM) systems and guidelines to manage customer relationships. • Collaborated with members of the Marketing team to penetrate key markets. • Fostered relationships with new partners to achieve desired revenue. • Leveraged innovations to maximise revenue of traditional and digital assets and products. Show less



MaxiMarketing

• Ukraine
• Telecommunications
• 1 - 100 Employee

• Head of the Sales Department

  • Sep 2017 - Mar 2020

  • Participated in the development of sales plans. • Implemented strategies for developing business and achieving the company’s sales goals • Prepared forecasts and KPI reporting for the sales leaders, CRO, and upper management, for use in organizational planning, financial forecasting, budget setting and strategic planning. • Landed and expanded: build process and funnel for manual top-down reach out, onboarding, activation, and expansion. • Worked collaboratively across teams, including HR, Product and Marketing. • Established the inbound lead requirements needed to meet sales objectives. • Provided full visibility into the sales pipeline at every stage of development. • Established and fostered partnerships and relationships with key customers both internally and externally. • Directed the Sales team in generating proposals that define a clear path to client satisfaction and growth. • Investigated factors impacting sales performance. • Evangelized the product and personally help close largest deals. Show less



Rozetka.ua

• IT Services and IT Consulting
• 400 - 500 Employee

• Head of the Quality Department & Business Coach

  • Jun 2013 - Aug 2017

  - Quality Department Responsibilities • Developed and implemented employees’ motivation system. • Monitored and assessed the activity of other departments of the company according to the observation checklist. • Controlled discipline and compliance with the customer service standards. • Accredited the employees, summing up the monthly ratings. • Reported assessments results upon the request of other subdivisions. - Business Coaching • Onboarded and trained new sales personnel. • Identified individual and team training needs. • Developed educational material, including presentations, sales scripts, and case studies. • Designed training courses using gamification, role-playing activities, and job simulations. • Gathered feedback on all training programs from trainees, managers, and instructors. • Set annual learning and development objectives for the sales team. • Maintained updated records of educational curriculum and material. • Coordinated individual and team performance review sessions to discuss strengths and weaknesses. • Conducted skills gap analyses to identify areas of improvement. - Sales Managing Responsibilities • Handled client’s order acceptance and processing. • Analyzed customer needs and requests. • Assorted and technically parameterized of the goods/service. • Maintained client database. • Solved clients disputable/complex requests. • Implemented of sales plans and execution of the tasks set. - Client Complaints and Service Applications Responsibilities • Timely and high-quality processed of requests/complaints received by the department. • Received feedback from clients and assessed their satisfaction with the quality of service provided by the company’s employees. • Tracked management and enforced KPI. • Classified and channeled the clientele base between managers (segmentation) • Planned the work schedule of the department following the anticipated load • Ensured the interaction of the team with other subdivisions of the company. Show less