Uliana Igonina

Shift Manager at WINEST
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Contact Information
us****@****om
(386) 825-5501
Location
Tel Aviv-Yafo, Tel Aviv District, Israel, IL
Languages
  • English Professional working proficiency
  • Russian Native or bilingual proficiency
  • Hebrew Elementary proficiency

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Bio

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Credentials

  • Gvahim Career Program
    Gvahim
    Jan, 2023
    - Oct, 2024
  • Hebrew classes A+/B
    Ulpan Gordon
    Nov, 2022
    - Oct, 2024
  • Safeguarding Training: Health and Safety and Introduction to Equality, Diversity and Inclusion
    British Council
    Dec, 2021
    - Oct, 2024

Experience

  • WINEST
    • Israel
    • Food and Beverage Services
    • 1 - 100 Employee
    • Shift Manager
      • Feb 2023 - Present

      • Manage the warehouse in terms of purchases and document flow. • Supervise loaders, storekeepers and pickers. • Support the import process of wine and related products to Israel. • Maintain and control the warehouse's budget. • Manage the warehouse in terms of purchases and document flow. • Supervise loaders, storekeepers and pickers. • Support the import process of wine and related products to Israel. • Maintain and control the warehouse's budget.

  • Standard 2.0
    • Spain
    • Investment Banking
    • Co-Founder
      • Aug 2018 - Present

      NGO Standard 2.0 is the project established with the aim to develop social and cultural projects, support local initiatives and young artists from the Urals. Among the partners are The Swiss Arts Council Pro Helvetia, The British Council, Pushkin State Museum of Fine Arts, DHL, Tikkurila and other nationwide and international foundations and businesses. I responsible for: • operational management (budgeting; procurement; document flow); • resource development and fundraising: – collaborate with commercial partners and foundations; – manage projects from concept development and pitching to the closing reports within the time and budget limits; – launched and manage the NGO's website and implemented an online donation system. Achievements: • earned over $200 000 for the annual program in 2022 – 2023; • engaged more than 100 volunteers in the projects. Show less

  • Pushkin Museum
    • Russian Federation
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Project Manager / Fundraiser
      • Feb 2021 - Sep 2022

      • Fund Raising – raised funding for museum projects of 80% of the total annual project budget from local and international foundations, cultural consulates, and business. • Partnership management –collaborated across internal departments and partners organizations in areas of marketing, finance, and events. • Project management: – Developed and maintained project plans, budgets, and schedule using data from different departments. – Conducted regular team meetings and project reviews, managed risk assessments and mitigation plans, ensuring projects were delivered on time and within budget. – Provided project-related administrative support and reports for senior management and partners / sponsors. Show less

  • The Yeltsin Foundation
    • Non-profit Organizations
    • 1 - 100 Employee
    • Loyalty Program Manager / Marketing Manager
      • Dec 2017 - Feb 2020

      • Integrated multi-vendor loyalty program based on Microsoft CRM-platform for 13 partners and over 10 000 customers.• Managed product onboarding and provided ongoing support ensuring successful product adoption and usage by both partners and end customers.• Provided product training for over 100 employees as well as tailored the guidance to partners and customers, ensuring their usage of the company's products and services.• Collaborated with cross-functional teams to adjust products to partners’ needs. Resolved customer issues and mitigated churn risk.• KPIs Management - Conducted customer surveys and managed databases. Analyzed customer satisfaction, fraud, and revenue data to identify trends, and opportunities for improvement. Initiated and performed actions based on this data.• Proactively initiated and managed the process of development online loyalty service: customer interface, integration with Apple and Android Wallet Apps. • Managed the process of launching The Gift Card program in partnership with VISA.• Did monthly and annual reporting for both partners and senior management.• Achievement: contributed to a 20% increase in customer retention and an average bill growth of 30%.• Support marketing activities both online and offline. Show less

    • Administrative Manager
      • Mar 2017 - Nov 2017

      After working in a bookstore, I joined the team who opened a co-working space in the same cultural and business centre. Together we opened an upscale venue for work and business meetings, set service standards, and launched a web-site and social media.During my employment, I was responsible for:• Hospitality and customer service: welcoming clients, handling phone calls/messages, scheduling appointments, as well as registering new residents, building and managing the client database, managing conflicts, and supporting events.• Administrative tasks: I did paperwork and reporting to management, scheduling, supply, maintenance, etc.• Sales and marketing: managed the co-working website, hendled online bookings and offline sales. Show less

  • Magna Tech Electronic Co
    • United States
    • Audio and Video Equipment Manufacturing
    • 1 - 100 Employee
    • Content Editor
      • Nov 2016 - Feb 2017

      • Supported the launching process of the MTE (AV-integrator) web-site as a content manager and copywriter. • Maintained the company's website, ensuring that all content is up-to-date, accurate, and relevant. • Created and managed web pages and multimedia content for company website. • Wrote, edited, and published website content including catalogue section, product descriptions and landing pages using WordPress. • Conducted keyword research and meta tag optimization. • Supported the launching process of the MTE (AV-integrator) web-site as a content manager and copywriter. • Maintained the company's website, ensuring that all content is up-to-date, accurate, and relevant. • Created and managed web pages and multimedia content for company website. • Wrote, edited, and published website content including catalogue section, product descriptions and landing pages using WordPress. • Conducted keyword research and meta tag optimization.

    • Retail Sales Specialist
      • Mar 2016 - Nov 2016

      During the job I was responsible for: • sales, including client negotiation, problem solving and refunds; • received and unpacked deliveries, kept the shop neat and organised, set up the promotional displays; • worked with the POS system, kept detailed and accurate data on sales and profits, managed stock levels and did inventory. During the job I was responsible for: • sales, including client negotiation, problem solving and refunds; • received and unpacked deliveries, kept the shop neat and organised, set up the promotional displays; • worked with the POS system, kept detailed and accurate data on sales and profits, managed stock levels and did inventory.

Education

  • Ural State Technical University
    Bachelor's degree, Business/Managerial Economics
    2010 - 2015
  • Ural State Technical University
    Master's degree, Engineering/Industrial Management (Quality Management)
    2008 - 2013

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