Experience

Ingenios

• Poland
• Information Technology & Services
• 1 - 100 Employee

• Python Developer

  • May 2022 - Present



A1 Belarus

• Belarus
• Telecommunications
• 500 - 600 Employee

• Cloud and ICT infrastructure Division, Group Technical Support - Service Desk

  • Dec 2020 - Feb 2022

  Administration of a virtual/cloud IT infrastructure based on VMware to solve business problems of any scale.Diagnosis and troubleshooting of problems related to cloud infrastructure.Responding to possible problems and events in the data center monitoring system, at the level of the 2nd line of technical support.Development and implementation of scripts for optimization/automation of workflows ( Python SDK for VMware vCloud Director — pyvcloud ).

• Lead remote technical support engineer

  • Aug 2019 - Dec 2020

  Providing support, training and consulting to the company's employees on issues related to the operation and configuration of equipment (services);Testing of new applications/services (troubleshooting); Tracking the company's customer requests in the support system, monitoring the process of their solution (Jira, JSD);The use of specialized systems in accordance with the logistics of incident handling (Zabbix, Grafana, etc.);Interaction with other departments;Participation in projects;Replacement of the head during his absence;Coordination of the work of the group (number of 40 people);Setting tasks;Control of decision-making deadlines;Maintaining and analyzing statistics of the department's work;Creating and updating logistics / instructions / department documents;Conducting interviews with new candidates;+ Writing scripts for interacting with network devices in Python ( Paramiko, telnetlib ) Show less

• Remote technical support engineer

  • Nov 2017 - Aug 2019

  Providing clients with detailed advice on high-tech services.Diagnostics and configuration of equipment with company services (Internet, IPTV, VoIP, internal resources, video monitoring). I have been received the title of the best engineer for the year three times according to the results of the quarter.



IT Academy

• Belarus
• Higher Education
• 300 - 400 Employee

• Python-разработчик

  • Apr 2020 - Jul 2020

  Developing a bookstore web application using the Django Framework in Python.Writing individual web application functionality, creating cookies, implementing, managing and controlling Django administrative interfaces, securely implementing user authentication and access control using Django sessions. Developing a bookstore web application using the Django Framework in Python.Writing individual web application functionality, creating cookies, implementing, managing and controlling Django administrative interfaces, securely implementing user authentication and access control using Django sessions.



JSC Homel Regional Techno-Trade Center "Garant"

• Гомельский район, Гомельская область, Республика Беларусь

• Administrative Engineer

  • Aug 2015 - Nov 2017

  Providing clients with detailed advice on high-tech services. Diagnostics and configuration of equipment with company services (Internet, IPTV, VoIP, internal resources, video monitoring). Providing clients with detailed advice on high-tech services. Diagnostics and configuration of equipment with company services (Internet, IPTV, VoIP, internal resources, video monitoring).