Product Manager - NearBuy app

• Dec 2021 - Present

Founded in 2008, Mageworx is a recognized Shopify apps, and development company, well-known for its SEO, shipping, product options, and marketing optimization solutions with over 40 000 loyal merchants. Founded in 2008, Mageworx is a recognized Shopify apps, and development company, well-known for its SEO, shipping, product options, and marketing optimization solutions with over 40 000 loyal merchants.

Product Manager - Search experience

• Oct 2020 - Dec 2021

Realt is the #1 real estate platform in Belarus. Monthly audience exceeds 1.6M unique users, and according to Similarweb, it's the #1 platform in Belarus in terms of attendance.Realt users post over 100,000 ads every month. The product is available on the web, as well as on App Store and Play MarketResults:1. Increase in conversion into successful ad submission by 15%, emotional rating of users from 2.3 / 5 to 4.2 / 5 after a successful redesign.2. Increase in conversion into successful authorization and registration of users from 6% to 28%, emotional rating of users from 1.9 / 5 to 4.5 / 5.3. Designed and developed according to the requirements of new administration panels, migrated databases from legacy to a new stack.4. The current mobile application has been improved according to the requirements collected as a result of market research, product analytics data and user feedback (25k+ responses).Processes:1. Understanding real estate market needs and identifying opportunities. Conducting regular research of the national and global market, tracking trends, investment deals, startups in the industry. Formation and development of CX-culture in the company. User Journey Mapping.2. Drawing up a plan and strategy for the development and development of a new product.3. Planning product KPIs by time (long-term and short-term).4. Product Life-cycle Management.5. Preparation of a demo product for interested parties.6. Development of product metrics.7. Preparing User Stories, Wireframes for product specifications, promotional texts, releases.8. Conducting UX research and surveys in the context of product use. Analysis of the results and processing together with the design team.9. Negotiating with stakeholders of the product. Show less

Business Process Analyst

• Feb 2020 - Sep 2020

Product Manager - CRM Solutions

• Feb 2020 - Dec 2021

Realting.com is an international affiliate sales system. The team creates services that help conveniently and safely buy and sell properties worldwide, working with each other. 1. Leading Business Process Automation projects. 2. Preliminary collection of information required for analysis, identification of the need for automation of business processes; 3. Development of flowcharts to describing business processes; 4. Preparation of presentations for management and employees; 5. Implementation of interaction with employees of other departments to perform joint tasks. 6. Determination, together with the immediate supervisor, of the goals and objectives of projects and ensuring their timely and high-quality execution. 7. Keeping information up to date. 8. Optimization of business processes. 9. Ensuring the execution of management decisions, timely informing the management about the current progress of work and their results. 10. Informing management about the existing shortcomings in the work, possible measures to eliminate them. 11. Development of methodological documentation, regulations for work in the Bitrix24 system. 12. Training and consulting employees on the effective use of the Bitrix24 system. 13. Maintenance and technical support of employees in Bitrix24 system. 14. Testing new services and products in the Bitrix24 system and working with external contractors. Show less

Business Analyst

• Aug 2018 - Feb 2020

Successfully completed 10+ projects for implementing corporate portals and CRM systems (Bitrix24). In-person and remotely (screencasts and user guides) trained 200+ users at various levels to work in systems.Leading CRM Bitrix24 implementation projects:1. Presale and description of system capabilities that cover customer problems. I consult on functionality and integration capabilities.2. Collection, formalization and analysis of system requirements. Description of business processes.3. Setting up systems and automated business processes. Testing of the systems.4. Employee training and technical support. Preparation of user instructions and training screencasts.The company became 3rd in the Bitrix24 rating (Belarus). Started working from the first days of the foundation of Business KIT. Show less

Business Analyst Trainee

• May 2018 - Jul 2018