Ula Divac

Key Account Manager MNO & ISP at cyan Security Group
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Contact Information
us****@****om
(386) 825-5501
Location
Vienna, Vienna, Austria, AT
Languages
  • Polish Native or bilingual proficiency
  • English Full professional proficiency
  • German Limited working proficiency
  • Serbian Elementary proficiency

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LinkedIn User

Ula is a really lovely and smart person. She's been my direct manager for almost two years, and working in her team was always fun and very productive. She picked her employees very carefully, so they fitted into her team and, all in all, it felt more like working with friends, rather than just work colleagues. I highly recommend Ula, as she is a very intelligent, experienced, and fun to work with. She's been a very good boss showing courage and solid backbone, especially when facing difficult circumstances.

Diana Grzymała-Niemyjska

Working with Ula is a pleasure. Decisiveness in action combined with great knowledge and the addition of a wonderful personality is a trio that results in successful projects. I wish I could do more projects with Ula in the future, because it is not only effective work but also work in a friendly atmosphere.

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Experience

    • Austria
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Key Account Manager MNO & ISP
      • Mar 2022 - Present

      Managing Deutsche Telekom Group account (existing accounts & new business): - sales process (tenders preparation, budgetary offers, business cases, negotiations, contracts) - implementation operations (commercial & marketing) - account management (product development, marketing & sales strategies) Managing Deutsche Telekom Group account (existing accounts & new business): - sales process (tenders preparation, budgetary offers, business cases, negotiations, contracts) - implementation operations (commercial & marketing) - account management (product development, marketing & sales strategies)

    • United Kingdom
    • Entertainment Providers
    • 700 & Above Employee
    • Acquisition Operations Manager in DACH
      • Jan 2019 - Feb 2022

      RESPONSIBILITIES - marketing operations (bwin, sportingbet, Ladbrokes, gamebookers) - managing cross-marketing-team alignments (ensuring consistency on comms level within the channels) - project management such as: marketing product tech implementations, communication compliance related to marketing area (defining use cases and comms scenarios, cooperation with the UX and development teams ect.), new business integrations - managing internal marketing flows and processes (organizing, structuring, reviewing and optimizing) Show less

    • United Kingdom
    • Gambling Facilities and Casinos
    • 300 - 400 Employee
    • Head of Games Marketing Communications
      • Aug 2016 - Dec 2018

      MAJOR ACHIEVEMENTS ★ Establishing Games Marketing Communications department across 2 locations (Vienna, Hyderabad) ★ Creating global promotional contents execution process in-between: Marketing Communications, CRM, Operations and Campaign Fulfilment ★ Optimizing roles within Games Marketing Communications department to deliver services on 15 labels, globally with limited resources ★ Initiating numerous CMS improvements in Casino/Poker area, to increase efficiencies in order to scale up more workload RESPONSIBILITIES - Building and managing a team of 20 communication specialists (copywriters, CMS Content Producers, Graphic Designers and Account Management) across 2 locations. - Full ownership of customer communication retention on 9 bwin labels, 4 Sportingbet, VistaBet and betboo in Games region on Casino and Poker products. - Enhancing existing activity and exploring new ways of working to provide KPI improvement. Show less

    • Austria
    • Gambling Facilities and Casinos
    • 300 - 400 Employee
    • Lead Account Manager at premium Marketing Communications
      • May 2014 - Jul 2016

      MAJOR ACHIEVEMENTS★ Involvement in building new labels on communication and implementation side★ Involvement in building of new Marketing Communications department; internal processes, work-flows and SLA’s, reviewing of existing processes and implementing improvements based on common experiences. RESPONSIBILITIES- Organization and management of all communication-related requests for 2 labels (retention promotions for Casino, Sports and Poker, migration flows, life-cycle communication, re-activation cycles etc.)- Proposing solutions for execution of online communication, reporting (roadmaps, monthly workload reports, quality and quantity reports for MarCom’s units and subcontractors etc.), quality control. Show less

    • Account Partner at Marketing Communications
      • Mar 2012 - Apr 2014

      - Organization and management of daily business projects including online and offline (print, TV spots, banners, teasers, mailings, promotion pages etc.). - Monitoring and controlling campaign plans. - Checking the quality of delivered briefings and results. - Being SPOC for dedicated areas in case of any questions on marketing and advertising related creations.- Managing marketing assignments and integrated campaigns for following areas: Games & Casino, Affiliates and Online Marketing (across all verticals: sports, casino and poker). Show less

    • Poland
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Jun 2008 - Feb 2010

      RESPONSIBILITIES - Leading sales pitches - Organization and management of projects including: BTL, packaging, creation of visual identification (creation of new brands, rebranding, restyling), web-side projects, consumer promotions in KA and consumer contests. - Development of marketing strategies, cost estimates, schedules, presentations and regulations. ⇨ Negotiation of terms and conditions of commercial contracts. Clients: Danone Poland (CSR reports), COTY Poland (brand: Rimmel) Unilever (brands: Dove, Knorr, Saga, Lipton, Rexona, Signal), Lactalis Poland (brands: President, Galbani), GlaxoSmithKline Consumer Healthcare (brands: Solpadeine, Undofen, Lactacyd Femina, Breathe Right), PBW Corporate (shopping centers: Klif Warszawa, Klif Gdynia) Show less

    • Account Executive
      • Aug 2006 - May 2008

      RESPONSIBILITIES- Organization and management of projects including: BTL, packaging, creation of visual identification (creation of new brands, rebranding, restyling):- Preparing of cost estimates, schedules, presentations, regulations. Additional responsibilities: Traffic (coordination of designers and Studio DTP work), management of internal projects (co-creator of employees appraisal system, creation of internal and external procedures), copywriting (claims, scripts).Clients: Unilever (brands: Dove, Rexona, Signal, Lipton, Knorr), LU Poland (brands: Pierniczki Alpejskie, Pieguski, Delicje), USPharmacia, TK Development (shopping centers: Tarnovia, Sandecja) Show less

Education

  • University of Warsaw
    Master's Degree, Journalism, specialization: Media Marketing and Public Relations
    2006 - 2009
  • Wyższa Szkoła Promocji w Warszawie
    Bachelor's Degree, Advertising, specialization: Management and Marketing in advertising
    2002 - 2006

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