Experience

Moniepoint Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Relationship Manager

  • May 2023 - Present



Softcom Limited

• Nigeria
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager, Retail

  • Jul 2021 - Jul 2023

  - I have consistently met my monthly target of 20 retailers on Kwiksell and I am responsible for managing them and ensuring they transact daily on the POS. - I currently manage about 180 retailers, thereby achieving 75% customer satisfaction with a churn rate of less than 7%. - I reach out and engage potential customers through events, market storming & retail clusters engagement. - I reach out and engage potential customers through events, market storming & retail clusters engagement. - Ensure minimum weekly transactions of 2,000,000 is achieved on each POS terminal deployed. - Establish and maintain a productive relationship with clients by being an advocate for their objectives and ensuring swift issue resolution. Show less



Moove

• Netherlands
• Financial Services
• 300 - 400 Employee

• Sales Associate

  • Jun 2020 - Jun 2021

  - Called and onboarded about 300 Uber drivers - Invite drivers to the showroom for onboarding and registration through cold calling. - Maintain positive relationship with drivers - Assist drivers with inquiries and complaints. - Assist drivers with assessment during the onboarding process. - Called and onboarded about 300 Uber drivers - Invite drivers to the showroom for onboarding and registration through cold calling. - Maintain positive relationship with drivers - Assist drivers with inquiries and complaints. - Assist drivers with assessment during the onboarding process.



Uber

• United States
• Internet Marketplace Platforms
• 700 & Above Employee

• Brand Ambassador

  • Apr 2019 - Nov 2019

  - Collaborate with operations and marketing teams on the pilot launching of the UBER boat. - Assist the riders in downloading the Uber app and educate them on how to request the Uber boat on the Uber app. - Interact with product End-users to get reviews and complaints. And help to resolve their problems. - Identify all issues and implement solutions by escalating unresolved issue. - Collaborate with operations and marketing teams on the pilot launching of the UBER boat. - Assist the riders in downloading the Uber app and educate them on how to request the Uber boat on the Uber app. - Interact with product End-users to get reviews and complaints. And help to resolve their problems. - Identify all issues and implement solutions by escalating unresolved issue.