Ukela Michael
General Manager, Digital Bank at FSDH Holding Company- Claim this Profile
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English Native or bilingual proficiency
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Bio
Samir Dikko
Ukela is an exceptional manager with prominent leadership skills! During my time with him, he granted me significant professional development guidance and was always keen to support my personal growth. I learn't a great deal particularly from his strategic approach when faced faced with complex scenarios. He's a consistently dependable manager who makes work life enjoyable - but not at the expense of exceptional team results. Outside of his managerial role, I am also glad to call Ukela a good friend. I look forward to working with him again in the future!
Vanessa Scalora
Ukela was always cool as a cucumber while navigating the fast-paced and rigorous Business Intelligence domain at Babban Gona, making it seem effortless. He is curious, decisive, quick, and technically very adept. When I joined BG, I was stepping into my first data position and Ukela, as my manager, knew when and how much to support me, as well as when and how much to push me. I learned and grew more than I could have ever imagined on Ukela's BI team.
LinkedIn User
Ukela impressed me in several ways whilst working with him at Babban Gona. He is technically highly skilled at managing, presenting and interpreting large swathes of data in short time frames; adapting information as frequently as daily to meet needs. In addition, he is very capable at softer sides of such a role in that he has a strong presence when dealing with customers of his services and he also manages and organises his team well - coaching and developing the team as well as controlling workloads and output quality. He has great potential.
Samir Dikko
Ukela is an exceptional manager with prominent leadership skills! During my time with him, he granted me significant professional development guidance and was always keen to support my personal growth. I learn't a great deal particularly from his strategic approach when faced faced with complex scenarios. He's a consistently dependable manager who makes work life enjoyable - but not at the expense of exceptional team results. Outside of his managerial role, I am also glad to call Ukela a good friend. I look forward to working with him again in the future!
Vanessa Scalora
Ukela was always cool as a cucumber while navigating the fast-paced and rigorous Business Intelligence domain at Babban Gona, making it seem effortless. He is curious, decisive, quick, and technically very adept. When I joined BG, I was stepping into my first data position and Ukela, as my manager, knew when and how much to support me, as well as when and how much to push me. I learned and grew more than I could have ever imagined on Ukela's BI team.
LinkedIn User
Ukela impressed me in several ways whilst working with him at Babban Gona. He is technically highly skilled at managing, presenting and interpreting large swathes of data in short time frames; adapting information as frequently as daily to meet needs. In addition, he is very capable at softer sides of such a role in that he has a strong presence when dealing with customers of his services and he also manages and organises his team well - coaching and developing the team as well as controlling workloads and output quality. He has great potential.
Samir Dikko
Ukela is an exceptional manager with prominent leadership skills! During my time with him, he granted me significant professional development guidance and was always keen to support my personal growth. I learn't a great deal particularly from his strategic approach when faced faced with complex scenarios. He's a consistently dependable manager who makes work life enjoyable - but not at the expense of exceptional team results. Outside of his managerial role, I am also glad to call Ukela a good friend. I look forward to working with him again in the future!
Vanessa Scalora
Ukela was always cool as a cucumber while navigating the fast-paced and rigorous Business Intelligence domain at Babban Gona, making it seem effortless. He is curious, decisive, quick, and technically very adept. When I joined BG, I was stepping into my first data position and Ukela, as my manager, knew when and how much to support me, as well as when and how much to push me. I learned and grew more than I could have ever imagined on Ukela's BI team.
LinkedIn User
Ukela impressed me in several ways whilst working with him at Babban Gona. He is technically highly skilled at managing, presenting and interpreting large swathes of data in short time frames; adapting information as frequently as daily to meet needs. In addition, he is very capable at softer sides of such a role in that he has a strong presence when dealing with customers of his services and he also manages and organises his team well - coaching and developing the team as well as controlling workloads and output quality. He has great potential.
Samir Dikko
Ukela is an exceptional manager with prominent leadership skills! During my time with him, he granted me significant professional development guidance and was always keen to support my personal growth. I learn't a great deal particularly from his strategic approach when faced faced with complex scenarios. He's a consistently dependable manager who makes work life enjoyable - but not at the expense of exceptional team results. Outside of his managerial role, I am also glad to call Ukela a good friend. I look forward to working with him again in the future!
Vanessa Scalora
Ukela was always cool as a cucumber while navigating the fast-paced and rigorous Business Intelligence domain at Babban Gona, making it seem effortless. He is curious, decisive, quick, and technically very adept. When I joined BG, I was stepping into my first data position and Ukela, as my manager, knew when and how much to support me, as well as when and how much to push me. I learned and grew more than I could have ever imagined on Ukela's BI team.
LinkedIn User
Ukela impressed me in several ways whilst working with him at Babban Gona. He is technically highly skilled at managing, presenting and interpreting large swathes of data in short time frames; adapting information as frequently as daily to meet needs. In addition, he is very capable at softer sides of such a role in that he has a strong presence when dealing with customers of his services and he also manages and organises his team well - coaching and developing the team as well as controlling workloads and output quality. He has great potential.
Credentials
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Computing in Python I: Fundamentals and Procedural Programming
Georgia Institute of TechnologyApr, 2021- Nov, 2024 -
Certificate of National Service
National Youth Service CorpsOct, 2016- Nov, 2024
Experience
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FSDH Holding Company
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Financial Services
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1 - 100 Employee
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General Manager, Digital Bank
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Jan 2023 - Present
Leading the transformation of the company's FinTech solution into a full digital banking platform.
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Head, Strategy and Operations (FinTech)
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Apr 2021 - Dec 2022
• Member of the founding team that led the establishment of the financial technology arm- Setup, led and grew the Strategy and Innovation, Customer Experience, and Human Resources units• Developed and implemented strategic initiatives which drove substantial business growth- Led the analysis and process for acquiring an operating license. This proved beneficial for business growth as it removed regulatory impediments and created additional revenue streams- Led the development and implementation of the overarching business and go-to-market strategies. The implemented initiatives, helped overcome several challenges, such as partnership, funding, and staffing issues, which were delaying the release of the product- Developed the product strategy and business plan for the Kids Banking app. This will grow the company's user base, securing the next generation of users and influencing their future financial transactions• Incorporated effective customer experience systems that enhanced customer acquisition and retention- Implemented CRM software which provided great oversight of customer requests and automated the resolution process. This enabled quick resolution and notably increased customer satisfaction and growth- Consistently got a customer satisfaction score of above 90%, far greater than the global industry average• Enshrined efficient HR systems that created a high performing workforce and positive work environment- Implemented HR software which automated and managed all employee lifecycle processes. This reduced time spent on HR activities by 80% and enabled staff to refocus their efforts on other critical tasks- Consistently achieved an employee NPS rating above 80%, far greater than the global industry average• Aided with implementing risk and compliance monitoring and mitigation processes, which effectively curtailed fraudulent activities on the banking platform, and enhanced performance across the business
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Babban Gona
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Nigeria
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Food and Beverage Manufacturing
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300 - 400 Employee
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Head, Business Intelligence
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Oct 2019 - Mar 2021
• Led the establishment and growth of the Business Intelligence (BI) unit- Built the BI unit from scratch to an optimally structured unit which is now vital to the company• Utilised data analytics tools to build systems and dashboards for reporting on all operating activities- Significantly improved management oversight of operating activities, thus ensuring efficient utilisation of personnel and prioritisation/focus on activities which required urgent attention or more resources- Downsized the staff required to perform analysis by 75%, and centralised the analytics into the BI unit- Implemented real-time reporting; reducing manual analysis which took several days/weeks to complete- Real-time and detailed oversight led to quick issue identification and resolution which enabled the company to double its operations within a year and triple it the year after• Oversaw the development and integration of efficient processes and software to aid accounting, procurement and budgeting, and asset and inventory management- Greatly improved tracking, and reduced the company’s losses from missing, damaged and expired items- Optimised budgeting and surveillance of expenses- Minimised the lag between monetary transactions and reconciliation of finances on accounting systems• Implemented cloud systems to ensure all company data was warehoused in central locations- Enabled real-time access, easy verification and clean-up of data• Guided the company’s strategic, portfolio and financial choices to guarantee sustainable expansion- Aided strategy development for expansion into new markets, including Rice, Sorghum and Soybean- Developed frameworks and led the collation and analysis of macroeconomic and microeconomic data necessary for the development of statistical/econometric models, pertinent for predictive analysis
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Strategist, Corporate Services
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Jul 2019 - Sep 2019
• Reviewed the company's operational and inventory processes, identified shortcomings and led the overhaul of its data structures, analytic methods and technology systems
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KPMG
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Canada
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Accounting
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700 & Above Employee
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Experienced Analyst, Management Consulting
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Apr 2018 - Jul 2019
• A Leading African Financial and Investment Services Group- Developed a 3-year Strategic Plan, with strategies for attaining and retaining clear market leadership across all business areas and customer segments- Developed a Pan-African strategy to aid the company’s expansion goals into other viable African markets- Developed a digital strategy required to achieve the objectives• Ship Management Subsidiary of a Key Global Liquefied Natural Gas and Natural Gas Liquids Company- Reviewed the post-implementation strategies, structures, processes and policies to ensure they are optimally efficient and will enable the organisation to run profitably- Made recommendations for improvement based on successful benchmarks and strategic analysis• Government Agency Focused on Driving Socio-economic Growth- Identified key financial, delivery and technical partners, and charted incentives and engagement strategies to influence investment- Developed the funding strategy and fund management systems to guarantee effective generation and utilisation of funds to achieve the organisation’s goals• Government Environmental Protection Agency- Performed a diagnostic review/ current state assessment of the agency’s business and operating models and identified gaps by benchmarking against leading practices, and other selected EPAs- Developed a redesigned Target Operating Model which addressed all noted gaps
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Deloitte
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Business Consulting and Services
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700 & Above Employee
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Analyst, Strategy and Operations Consulting
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Feb 2017 - Jan 2018
• Top Multinational Energy Company- Performed a critical analysis of the Nigerian oil and gas sector to guide the company’s decision on where to move its logistics and supply base- Created strategies with the potential to save the company between $4.4 million and $12 million annually on logistics and shipping operations with minimal negative socio-economic impact on its current location• Company Developing a Floating Production Storage and Offloading (FPSO) Fabrication Yard in Nigeria- Performed a detailed analysis of the oil and gas fabrication industry to identify the strengths, weaknesses, opportunities and threats, and advise the best market entry strategy- Developed a business plan to ensure long term profitability and efficient running of the organisation, and potentially earn the company a $300 million dollar investment- Identified promising regions across the world for business expansion• European Commission’s Executive Agency for Small and Medium-sized Enterprises (EASME) Horizon 2020- Created business relationships for innovative European companies with over 100 Nigerian companies• Company Spearheading the Use of Horizontal Directional Drilling in Nigeria’s Oil and Gas Sector- Developed asset management, maintenance and operations processes and policies
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Federal Ministry of Power, Works and Housing
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Nigeria
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Government Administration
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100 - 200 Employee
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Intern, Urban Planning
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Oct 2015 - Oct 2016
• Worked to provide socio-economic infrastructure in Bayelsa State through construction, rehabilitation and maintenance of government buildings, state roads, drainages, etc.• Aided the planning and implementation of the state policies on works and infrastructural developments • Worked to provide socio-economic infrastructure in Bayelsa State through construction, rehabilitation and maintenance of government buildings, state roads, drainages, etc.• Aided the planning and implementation of the state policies on works and infrastructural developments
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The University of Manchester
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United Kingdom
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Higher Education
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700 & Above Employee
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Acoustics Research Intern, Science and Engineering
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Jul 2013 - Aug 2013
• Aided research on acoustic materials • Aided research on acoustic materials
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Solar Turbines
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United States
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Oil and Gas
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700 & Above Employee
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Intern, Engineering
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Apr 2009 - Apr 2009
• Assisted with assembling and servicing gas turbines • Assisted with assembling and servicing gas turbines
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Education
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2011 - 2015
The University of Manchester
Master of Engineering - MEng, Mechanical Engineering -
2010 - 2011
Lancaster University
Olashore Lancaster Foundation Programme, Engineering and Computing -
2004 - 2010
Olashore International School
IGCSE and WASSCE, Science and Technology
Community
