Ulf Johannesson

Global Leader Services / VP Customer Support at GE Additive
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Contact Information
us****@****om
(386) 825-5501
Location
Gothenburg Metropolitan Area, SE
Languages
  • English Professional working proficiency
  • Swedish Native or bilingual proficiency
  • German Elementary proficiency
  • Danish Elementary proficiency
  • Bokmål, Norwegian Elementary proficiency
Skills

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Credentials

  • Short Range Certificate (SRC)
    Swedish council for education of yachtsmen
    Mar, 2010
    - Nov, 2024

Experience

  • GE Additive
    • United States
    • Machinery Manufacturing
    • 300 - 400 Employee
    • Global Leader Services / VP Customer Support
      • Feb 2019 - Present

      Leading the global service and support organization for the Arcam EBM products. Half the organization is based at the HQ in Sweden and the other half located globally, close to our customers. Glocalization at its best.Field Service, Global Technical & Application Support, Training and Technical Documentation are the key functions in our global services organization. The possibilities for what a factory can make are changing. Additive manufacturing is rewriting the rules for how we design, build and create. When a factory can make anything, anything is possible. EBM machines from Arcam EBM create dimensionally accurate parts quickly and efficiently by utilizing a high-power electron beam for high melting capacity and productivity. The Arcam EBM process takes place in vacuum and at high temperature, resulting in stress-relieved components with material properties better than cast and comparable to wrought material.

  • GE Additive, Sweden
    • Sweden
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Vice President Customer Support
      • Aug 2017 - Feb 2019

      Leading a fantastic support organization in the booming additive manufacturing business. Field Service, Global Support, Application Support and Arcam Academy are the key functions in our Customer Support organization. Arcam provides cost-efficient Additive Manufacturing solutions for production of metal components. The technology offers freedom in design combined with excellent material properties and high productivity. Arcam is an innovative partner for manufacturing in the orthopedic implant and aerospace industries, where we deliver customer value through our competence and solution orientation.

  • Emerson's Automation Technologies & Solutions
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Manager Product Marketing
      • Dec 2013 - Aug 2017

      Product Marketing leader for the Tank Gauging business unit. Group leader for product marketing and management. Member of Global Marketing Leadership team & Product Management Leadership team.

  • Emerson
    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Product Manager Tank Gauging
      • Aug 2006 - Dec 2013

      Commercial product manager. Key accounts/agreements. Events and exhibitions. LNG Business manager

  • Emerson, Saab Rosemount
    • Market Development Manager
      • 2001 - 2006

      Area manager for a number countries (like UK, Benelux, South Africa, Caribbean Norway, Denamark).Key accounts / agreements. LNG Business manager.

  • Saab Tank Control
    • Service Manager
      • 1997 - 2001

      Leading the global service organization. Responsible for product training globally. Group manager for service engineers, parts handling and training staff.

Education

  • Charles F. Knight Learning Center
    Leading at Emerson, Organizational Leadership
    2016 - 2017
  • School of Business, Economics and Law at the University of Gothenburg
    Master of Business Administration, Executive MBA, EMBA
    2014 - 2016
  • IHM Business School
    Diploma Marketing, International Marketing
    1996 - 1998
  • The Armed Forces Technical School
    Microwave and electronics
    1991 - 1993

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