Experience

PhoneBox

• Canada
• Telecommunications
• 1 - 100 Employee

• Customer Service Representative

  • May 2023 - Present

  - Provide excellent customer service. - Have great service knowledge and help customers to use the telecommunication service - Answer all the customer questions about Service - Provide excellent customer service. - Have great service knowledge and help customers to use the telecommunication service - Answer all the customer questions about Service



주)워디

• 대한민국 서울

• Digital Marketing Intern

  • Feb 2022 - May 2022

  - Had monthly meetings with clients and went through the process. - Daily, weekly, and monthly analyzed data about advertising performance and created reports for the manager.- Achieved 300% ROAS performance through creative and efficient operations with advertising materials. - Had monthly meetings with clients and went through the process. - Daily, weekly, and monthly analyzed data about advertising performance and created reports for the manager.- Achieved 300% ROAS performance through creative and efficient operations with advertising materials.



Cheil Worldwide

• South Korea
• Advertising Services
• 700 & Above Employee

• Account Executive Intern

  • Sep 2021 - Feb 2022

  - Conducted extensive market research and identified the needs of the targeted customer and new customers. - Communicated with partner companies for simultaneous interpretation and design source. - Successfully supported Samsung Galaxy’s launching event in 2021 and 2022 - Conducted extensive market research and identified the needs of the targeted customer and new customers. - Communicated with partner companies for simultaneous interpretation and design source. - Successfully supported Samsung Galaxy’s launching event in 2021 and 2022



미디컴

• South Korea
• Advertising Services
• 1 - 100 Employee

• Account Executive Intern

  • Feb 2021 - Apr 2021

  - Responsible for communication with companies such as ADT, Samsung and took care of their social media. - Planned and created social contents such as video, card news and articles for clients. - Created reports and had weekly client meetings. - Conducted an in-house community event to transform worker issues within Samsung Electronics' in-house community. - Responsible for communication with companies such as ADT, Samsung and took care of their social media. - Planned and created social contents such as video, card news and articles for clients. - Created reports and had weekly client meetings. - Conducted an in-house community event to transform worker issues within Samsung Electronics' in-house community.



Hankuk University of Foreign Studies

• South Korea
• Higher Education
• 100 - 200 Employee

• Digital Service Assistant

  • Jul 2019 - Dec 2020

  - Provided excellent customer service. - Installed devices and online programs at digital service center at the college. - Took care of the rental service. - Managed customer feedback. - Provided excellent customer service. - Installed devices and online programs at digital service center at the college. - Took care of the rental service. - Managed customer feedback.



Korean Army Academy at Yeongcheon

• 대한민국 대구

• Troop Information and Education Personnel

  • Mar 2017 - Dec 2018

  - Produced educational and promotional materials in military academy. - Managed studio facilities by renting equipments and providing reservations for operation services. - Organized archives and education materials to provide rental service regarding data. - Produced educational and promotional materials in military academy. - Managed studio facilities by renting equipments and providing reservations for operation services. - Organized archives and education materials to provide rental service regarding data.