Product Manager, Live Games

• Apr 2023 - Present

Publisher

• Apr 2022 - Apr 2023

Product Manager

• Jul 2021 - Sep 2021

QA & Localization Manager

• Sep 2020 - Jul 2021

- Collaborated with developers and product managers to stay current on product features and intended functionality.- Identified and tracked defects within our games, Head Ball 2 and Basketball Arena, and supported developers in resolving problems by completing additional tests.- Analyzed game builds to determine bugs and provide assistance in solving issues.- Implemented new tools and technologies for Localization projects, increasing the quality of Localization processes and boosting workflows.- Developed and initiated Localization projects, including managing costs, schedule and performance.- Achieved project deadlines by coordinating with contractors to manage performance.- Translated content (in-game content, announcements, live-ops content, marketing content) from English to Turkish and vice versa. Show less

Community Manager

• Jul 2019 - Sep 2020

- Communicated with players to understand their needs.- Increased player satisfaction by resolving game-related issues.- Monitored social media and online sources for industry trends.- Managed company's AppStore and Google Play Store accounts to increase the app's ratings. Created monthly review analysis reports.- Helped the Social Media Team create content for the company's social media accounts.- Managed company's support website via Zendesk and created FAQ content.- Managed company's Discord server and social media groups.- Analyzed player data via Tableau and created reports. Show less

Translator/Interpreter

• Feb 2016 - Jan 2019