Research and Development

• Dec 2020 - Present

Call Center Representative

• Jul 2018 - Feb 2019

Customer service

• Jul 2014 - Dec 2016

• Respond to inquiries regarding the bank’s basis products, services and resolve queries. • Effectively guide, direct and educate customers in the use of bank’s alternate channels to enhance its usage. • Assist and guide customers in completing documentation and help to locate relationship managers (account officers) if required.• Enrolling customers on Internet and mobile banking,• Cross sell products when the opportunities arise. • Respond to inquiries regarding the bank’s basis products, services and resolve queries. • Effectively guide, direct and educate customers in the use of bank’s alternate channels to enhance its usage. • Assist and guide customers in completing documentation and help to locate relationship managers (account officers) if required.• Enrolling customers on Internet and mobile banking,• Cross sell products when the opportunities arise.

Survey Technician

• 2010 - 2011

Junior Surveyor•Surveying and producing survey maps for major and minor projects.•Participate in site inspection - site review and audit.•Digitizing of survey maps using computer soft wares like Auto CAD and Arc GIS.•Conduct review on survey reports.•Plotting of survey plans and layout.•Maintain inventory of survey equipment. Junior Surveyor•Surveying and producing survey maps for major and minor projects.•Participate in site inspection - site review and audit.•Digitizing of survey maps using computer soft wares like Auto CAD and Arc GIS.•Conduct review on survey reports.•Plotting of survey plans and layout.•Maintain inventory of survey equipment.