Udaya kumar R

Area Manager at Abhilaya
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Location
Chennai, Tamil Nadu, India, IN

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Experience

    • India
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Area Manager
      • Mar 2022 - Present

      Taking Care of Tamilnadu & Kerala LM/3PL & Transportation Operation. Taking Care of Tamilnadu & Kerala LM/3PL & Transportation Operation.

    • Assistant Manager Operation
      • Feb 2021 - Mar 2022

      • Managed up to 3 Client in the city .(Amazon( ATSPL&ASSPL) , OLA Dash & Jio mart B2B/B2C )• Overseeing 8 Team Lead, 15 Supervisor, 120+ Van & 200+Bikers in the city.• Supervised maintenance team and effectively delegated assignments to optimize processes.• Suggested actionable improvements to increase efficiency and reduce expenses.• Generated daily reports detailing suggested process improvement initiatives to inform management.• Introduced incentivization programs to increase employee performances.• Consulted with managers to formulate racial equity plans for minority hiring by city Team.• Managed employee scheduling, payroll and data collection to maximize project outcomes.• Along with managing the business, closely working with the supply team, adding new partners and vendors, and creating a steady supply to loadshare to meet customer demands. and handle MIS and partner billing as well.

    • India
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • City Manager / BDM
      • Nov 2020 - Feb 2021

      • Take care of Amazon operations in Chennai . Handling 10 to 14 Supervisor in Chennai .• Steaming Current Operation in TN And MH, Expanding Amazon Operation in to Bangalore.• On Boding New Client In Lucky Logistics, Big basket & Elastic Run etc. • Take care of Amazon operations in Chennai . Handling 10 to 14 Supervisor in Chennai .• Steaming Current Operation in TN And MH, Expanding Amazon Operation in to Bangalore.• On Boding New Client In Lucky Logistics, Big basket & Elastic Run etc.

    • India
    • Transportation, Logistics and Storage
    • 1 - 100 Employee
    • Team Leader TN & KL Operations
      • Oct 2019 - Sep 2020

      Team Leader Operations - Tamilnadu and Kerala• Handling a team of 250+ Delivery Executives, 18+ on-ground Supervisors across metros and tier 2 cities in Tamil Nadu and Kerala• Ensure and maintain effective professional relationships with Client ( Amazon, Flipkart, Gofers & Big basket)• Proposing Rate Structure Based on Client/location/Competitor Pay & profit Margin.• Based on Client requirement We Will Recruiting workforce team & Vendor.• Managing 8,000+ daily e-commerce deliveries for Amazon, Flipkart, Grofers & Big basket• Managing 40+ Dependo Own Armada Van. With the 95% Utilization rating.• Dealing with Client queries And Providing fast resolutions• Ensuring overall profitability for region by getting more productivity and efficiency from current Workforce• Day to day Problem Solving & building processes and protocols for operations team• Doing frequently Audit on our locations , ensure the All process are Going Smoothly Without any exploitation

    • Hub Manager
      • Oct 2018 - Sep 2019

      Deployed at Amazon Transportation Services Pvt LTD - Guduvanchery (MMND-HUB)• Managing a team of 40+ Delivery Associate, 12+ Station Support Staffs , 6 Supervisor ,2 Team Lead and Few Van Vendor.• Handling 3,000+ daily deliveries of Amazon and Following FIFO Process on Shipment Flow • Successfully Managing relationship with CTL/CRM And Middle Mile teams and inspiring the workforce to achieve and exceed.• Ensuring first time delivery success rating and Achieving Station Scorecard metrics.• Being obsessed by metrics and diving deep to find root causes quickly, to drive improvements• Taking care Of Delivery Station Expenses And Maintenance• Daily Submitting Client Cash to Banker.• Control On Station Pkg Loss And Ensuring on Recovery also.• Creating a Healthy Workplace Environment for Staff and Vendor.• Conducting Employee Engagement Activities that Keep Employees Happy• Motivate the team to achieved high standard• Keeping station operation safe, by developing and maintaining a strong culture of health and safety practices• Ensure that hygiene of both station and staffs is of an acceptable standard at all times• Assist in all area of the station as operation requirements demand• Being risk taker, making decision with strong business judgement and good instincts, focusing on the long term gain

    • DC Team Lead
      • Feb 2018 - Oct 2018

      Deployed at Amazon Transportation Services Pvt LTD - Guduvanchery (MMND-HUB)• Ensuring and All the Station Process With Help of Support staffs and Supervisor• Allocating Job And Responsibility to Team Member (inbound and outbound process, RTS And Cash)• Ensuring Station Score card Metric . Following Up With Ground team to Achieve given Target.• Handling Customer Escalation And Resolving issue .• Ensuring the Shift Roster And planning Week off To Team Member• Taking Care Of the Attendance And Payment Related Queries of The Staff and Vendor• Based on Delivery Shipment Volume projection Plan DA/Van Head count• As per Requirement We Onboard the New Staff and Vendor In the Origination • Co-ordinating With Station manager and CTL, based on their Input We do the Change in Ground level

    • India
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Process Associate
      • Jun 2014 - Nov 2017

      Deployed at Amazon Transportation Services Pvt LTD - Guindy (MAAL-HUB)• Delivering Shipment To Customer Place• Keep The Item Safe on Will deliver , Ensure Company Delivery Policy• In Station Management inbounding And Outbound Process • Managing And Distributing Station Load to Deliver Partners ( Assign & Depart Process )• Retune to Station process • Cash Collecting from Deliver Associate And Deliver Partners • Manage everyday work activities and informed supervisor appropriately

Education

  • Guru Nanak National High School, Sion, Mumbai
    1999 - 2011

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