Experience

CstoreIQ Inc

• United States
• IT System Custom Software Development
• 1 - 100 Employee

• Senior Technical Support Engineer- TEAM LEAD

  • Oct 2022 - Present

  CStore IQ is a cloud-based retail back-office solution created to boost operational efficiencies and achieve maximum profitability. The software facilitates retailers to create the company and allows store setup, product setup, inventory management, Invoice Management, Refunds. CStore IQ is a cloud-based retail back-office solution created to boost operational efficiencies and achieve maximum profitability. The software facilitates retailers to create the company and allows store setup, product setup, inventory management, Invoice Management, Refunds.



TeJ FIBERNET HOME

• Desktop Support Customer support Proprietor

  • Jan 2020 - Sep 2022

  WE ARE THE INFRA STRUCTURE PROVIDER FOR THE TELCOS LIKE BSNL,RAILWIRE ETC..• Handling in-bound and out-bound calls to customers having issues with their internet connections. • New Customer-On boarding, Installation and support. • Networking-Troubleshooting and Configuration setups. • Worked for the telecom operator - BSNL Fibernet. • I was a part of the department who acted as a support system for Dial-Up and Fiber Internet connections • Gained very good knowledge about how to comprehend customers’ problems, empathize, probe right questions, and provide the best possible solution in an optimized time Show less



Vedang Cellular Services Pvt. Ltd - A Quess Company

• India
• Telecommunications
• 500 - 600 Employee

• Senior RF Engineer

  • Jul 2015 - Nov 2016

  • Customer signal issues – Optimization and analysis. • Planning, Deployment and Auditing- New Site Installations. • SCFT- site survey and optimization. • Experience in 2G,3G and 4G DriveTesting • Customer signal issues – Optimization and analysis. • Planning, Deployment and Auditing- New Site Installations. • SCFT- site survey and optimization. • Experience in 2G,3G and 4G DriveTesting


DECON INDIA CONSTRUCTION PVT LTD
• Drive Test Engineer

  • Jun 2015 - Jul 2015