Experience

Taiko Foods Ltd

• United States
• Food & Beverages
• 1 - 100 Employee

• Technical Manager

  • Jun 2023 - Present



Green Origins

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Technical Manager Interim

  • Dec 2022 - May 2023



New England Seafood

• United Kingdom
• Food Production
• 100 - 200 Employee

• Technical Manager

  • Oct 2018 - Dec 2022

  Technical Manager responsible for food safety, authenticity, legality and quality of wide range of chilled, frozen and raw ready to eat seafood products. Technical management of new product launches and supplier development. Main point of contact with foodservice and wholesale customers.

• QA Manager

  • Jul 2011 - Oct 2018

  Responsible for maintaining the highest factory standards and ensuring that the factory was audit ready every day and in full compliance with the QMS and customer code of practises. Ensured thorough and effective audits (GMP & internal audit) were conducted at agreed frequency.Accountable for building a strong QA team, provided support to the team through solid coaching and mentoring program.Part of the site technical team that led customer audits/visits and third-party audits. Over this period, we retained BRC AA+ score, Gold/Silver unannounced M&S Hygiene/Integrity Audits, Green unannounced Tesco PIU Audit and Green Sainsbury Hygiene Audit. Show less



ichiban UK Ltd

• United Kingdom
• Food Production
• 1 - 100 Employee

• QA Manager

  • Oct 2009 - Jun 2011

  Manage, support and allocate the QA resources to get the best performance from the QA team. Responsible for training, coaching and mentoring of the QA team, ensuring that the QA team are capable of making the right decision on day-to-day basis when comes to food safety and quality issues. As part of site technical team responsible for gap analysis and preparation for retailer and accreditation body audits. Results achieved were as follows: BRC AA+ (Mar. 2010 & Feb.2011), TESCO PIU Audit Green (Sept. 2010) and Green Morrisons Audit (April 2011). Responsible for the factory standards and ensure the factory is audit ready every day. Manage site allergen program. Ensure that all non-conformances raised during internal audits, customer audits/visits, and third-party audits are recorded, and short- and medium-term corrective actions as well as preventative completed in timely manner. Manage customer complaint and ensure that trends are closely monitored, instigate investigation and root cause analysis with relevant department. Reduced complaints YOY by 25% Show less



Tuna Retail Sales Ltd

• United Kingdom
• Food Production
• 1 - 100 Employee

• QA Manager Trainee

  • Sep 2008 - Sep 2009

  My main objective as a QA manager Trainee was to support the site technical manager to complete gap analysis of BRC V5 against V4. I supported the technical manager to implement all the necessary changes to ensure that the site was audit ready against V5. I completed all necessary training requirement against V5 and ensured that all staff were trained against the new requirement. We retained grade A score. I also supported the site technical manager in preparation of Morrison audit by ensuring that we comply with each clause of Morrison code of practise. We achieved a green score following the Morrison audit. As an active member of the HACCP team, I ensured all aspects of food safety and legality were implemented and maintained in the factory through coaching and mentoring of factory staff. I led customer visits and ensured that all non-conformances raised during the visits are closed in timely manner. I reviewed and analysed customer complaint on monthly basis. Following the complaint trends, I completed root cause analysis with relevant departments and ensured robust complaint improvement plan is put in place and acted upon accordingly. Reduced complaint by 30%. Show less



New England Seafood

• United Kingdom
• Food Production
• 100 - 200 Employee

• Raw Material Technologist

  • Jul 2007 - Aug 2008

  I was responsible for the intake checks for all raw materials and packaging arriving site. I ensured that only raw material and packaging material of agreed specification with our suppliers were allowed in the factory. I conducted relevant testing (Histamine & Ciguatera analysis) on raw material as required. I updated raw material & packaging material specifications to reflect any changes agreed with our suppliers. I was responsible for the intake checks for all raw materials and packaging arriving site. I ensured that only raw material and packaging material of agreed specification with our suppliers were allowed in the factory. I conducted relevant testing (Histamine & Ciguatera analysis) on raw material as required. I updated raw material & packaging material specifications to reflect any changes agreed with our suppliers.