Uchechukwu Ugwu
System Administrator at Bevertec- Claim this Profile
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Bio
Experience
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Bevertec
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Canada
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Information Technology & Services
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1 - 100 Employee
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System Administrator
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Apr 2023 - Present
•Managed and administer Linux, Windows Clients and Servers, Active Directory, Office365, Enterprise mobility suite (MDM, AIP, MAM), Group Policy, SentinelOne endpoint, DNS, WLAN, LAN, Printers (HP), VMWare Infrastructure, Hyper-V, AWS, SharePoint, File Server, VPN and Cisco ASA Firewall. •Configuration and administering the company’s enterprise backup solution (Veeam) •Provided clear guidance to the users and achieved a straightforward resolution of their support requests. •Took ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to vendors and OEMs where necessary. •Provide support in managing and ensuring uptime of the company’s clients datacenters and environment (VMware) •Provide support in managing the Bevertec Global’s active directory and office 365 platform. •Provide support in the security posture of the company using SentinelOne (Endpoint protection), Email security, AlienVault SIEM, Intune. Show less
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9PSB_NG
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Nigeria
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Banking
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1 - 100 Employee
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IT Infrastructure Management Lead
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Apr 2022 - Jun 2023
• Provide support in managing and ensuring uptime of the banks virtual environment (VMware) • Provide support in managing the bank’s instances on the cloud environments (AWS and Azure) • Provide support in managing the bank’s active directory and office 365 E3 platform. • Provide support in managing business application running on Linux and windows server. • Provide the most effective method of service delivery by analysing trends and common themes across the enterprise. • Supervise members of infrastructure Team • Responsible for configuration, installation, and administration of Redhat Linux systems. • Install and configured VMware ESX server instances for virtual server setup and deployment and also responsible for creating and managing virtual machine running of the virtual platform. • Seek opportunities to optimize organization’s success by collaborating with multiple team members. • Provide stakeholder assistance throughout deployment to avoid/resolve technical issues. • Periodically carry out access review and audit activities in Azure AD and M365, Linux Servers • Maintain and administer Azure AD Connect, Active Directory Federated Services, Active Directory, Azure, DNS, Azure Multi-Factor Authentication, Exchange 2010/2013/2016 Organization, OneDrive, Teams, SharePoint Online, Symantec • Configure and manage backup of the bank’s data and perform quarterly restore using the bank’s enterprise backup solution (Commvault) • Provide support in the security posture of the bank using WAF/DDOS (Imperva WAF), SentinelOne (Endpoint protection), TrendMicro Email security, AlienVault SIEM, Endpoint Central for patch management. • Automation of activities using PowerShell and shell • Administering the bank’s disaster recovery using VMware SRM Show less
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Coronation Merchant Bank
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Nigeria
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Financial Services
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200 - 300 Employee
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IT Infrastructure and Security Operations Lead
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Feb 2018 - Mar 2022
• Managed and administer RedHat Linux, Windows Clients and Servers, Exchange 2010, Active Directory, Office365, Enterprise mobility suite (MDM, AIP, MAM), Group Policy, MacAfee ePO endpoint, RDS, DNS, WLAN, LAN, WSUS, Printers (HP), VMWare Infrastructure, Hyper-V, Nutanix HCI, Azure, AWS, SharePoint, File Server, VPN and Sophos and Palo Alto Firewall. • Configuration and administering the bank’s enterprise backup solution (Veritas NetBackup) • Support and administer SolarWinds for service, node monitoring, and capacity management. • Provided clear guidance to the users and achieved a straightforward resolution of their support requests. • Installed, administered, and supported of all hardware and software. • Took ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to vendors and OEMs where necessary. • Provide support in managing and ensuring uptime of the banks virtual environment (VMware) • Provide support in managing the bank’s instances on the cloud environments (AWS and Azure) • Provide support in managing the bank’s active directory and office 365 E3 platform. • Maintained excellent verbal communication skills effectively communicating with technical and non-technical audience. • Created, maintained and published relevant support documentation in order to assist all staff/students in the quick resolution of their incidents and service requests and enable users to become more self-sufficient. • Performed IT purchasing and contributed to defining IT standards. • Developed process improvements that improved operational efficiency, data and endpoint security. • Configure and manage SolarWinds for server and application monitoring. • Configure and support ISE and Portnox NAC solutions Show less
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TotalEnergies
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France
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Oil and Gas
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700 & Above Employee
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Systems Administrator
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Jan 2017 - Jan 2018
As an IT Administrator, part of my responsibilities is windows administration which I and my team have continuously achieved 99% system availability and 98% client satisfaction across all districts for Total Upstream companies in Nigeria. In the course of my work am the go to person for all PowerShell scripting and automation within my team to enable easy administration. I played a vital role in Egina migration and remote admin support. Some of my other responsibilities are • Supported VMware ESX virtual environments using vcenter for central administration. • Administered Active Directory, DNS, DHCP and profile roaming of the organization three regions. • Administered and supported SCCM for patch deployment, OS imaging and software deployment. • Prioritize tasks, resolves complex problems, design solutions, participate in strategy discussions, and manage technical components of IT projects • Supported backup solution to ensure data are restored in times of disasters. • achieved 99% system availability and 98% client satisfaction across all districts for Total Upstream companies in Nigeria. • Managed over 7000+ users and over 500 servers running on VMware virtual environment. • Managed SCCM server for patch management and software deployment Show less
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Tavia Technologies Limited
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Nigeria
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1 - 100 Employee
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Systems Administrator
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Nov 2014 - Jan 2017
1. Provided expert technology advise in the architecting and deployment of office 365 platforms 2. Worked closely with sales management technically during bidding and prospecting phases 3. Deployed and managed end point solutions for security and data protection 4. managed user profiles, accounts and mailbox service for the organizations’ using office 365 E3 plan 5. Administered and managed Tavia’s Hyper V virtual environment with about 100 VMs 6. Administered Active Directory, DNS and network infrastructure of Tavia. Show less
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PPC Limited
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Nigeria
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IT Services and IT Consulting
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100 - 200 Employee
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Systems Engineer
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May 2012 - Nov 2014
1. Managed and administered secured Microsoft Active Directory based Network 2. Managed and administered Microsoft Exchange server 2010 3. Configured and supported wireless radios (ubiquiti and engenius, radwin). 4. Monitored network links using whatsupGold and Cacti Server. 5. Configured LAN and WAN networks for Philips Project Center customers 1. Managed and administered secured Microsoft Active Directory based Network 2. Managed and administered Microsoft Exchange server 2010 3. Configured and supported wireless radios (ubiquiti and engenius, radwin). 4. Monitored network links using whatsupGold and Cacti Server. 5. Configured LAN and WAN networks for Philips Project Center customers
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ICT Cordinator
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Aug 2011 - Mar 2012
• Organizes tutor for various courses • Teach Visual Basic and Web Designs • Repair and Maintain Computer System • Develop Web Portals • Setup and troubleshoot cyber café networks • Organizes tutor for various courses • Teach Visual Basic and Web Designs • Repair and Maintain Computer System • Develop Web Portals • Setup and troubleshoot cyber café networks
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Education
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Rome Business School
Master's degree, Data Science -
Caritas University
Bachelor’s Degree, Computer Engineering -
Veritas Technologies LCC Dubai UAE
Certificate, Veritas Netbackup 8.2: Advanced Administration -
F5 Networks Dubai UAE
Certificate, BIG-IP Administration and Local Traffic Manager (BIG-IP ADM and LTM) -
GPFS
Certificate, AIX 7.2 Administration -
Marist Comprehensive Academy Uturu, Abia State
WAEC and NECO, Science Student