Experience

Melon Minds

• United Arab Emirates
• Business Consulting and Services
• 1 - 100 Employee

• Restaurant Manager-Pre Opening

  • Jan 2023 - Present



Royal Group Hotels & Resorts

• Italy
• Hospitality
• 1 - 100 Employee

• Food and Beverage Manager

  • Jan 2021 - Dec 2022

  -Manage and lead a team of 38 staff of multi-cultural colleaques towards the restaurant's success. -Manage all the operation three service meals in the restaurants along with 24hrs room service with total 3 outlets. -Manage the performance of all restaurant team through KPI, appraisal, couching motivating and supporting the team as will making sure it's all according to the policies and procedures. -Recruiting and the IN charge on the employees training and maintain all work according to required and maintain knowledge of all brand trends. • Overseeing the restaurant's workforce through deciding on staff's vacations. to make sure operation needs and maintained and not effecting the quality of service. -Making sure hygiene, health & food safety and food service polices and stranded in the restaurant is followed to ensure customers & staff safety & security. -Control costs through effective budgeting, purchasing decisions, and inventory management control. -Attend Operations Management meetings such as P&L, marketing plans, menu development future plans. -Prepare estimates of all food and beverage costs and coordinate with corporate staff and assist to purchase all required supplies and place required orders for all distributors and ensure response to all complaints. Show less



Farzi Cafe Riyadh

• Shift Manager-Pre Opening

  • Apr 2019 - Sep 2020

  My responsibilities for the role was:--Always ensured that incoming staff complies with company policy. -Trained staff to follow restaurant procedure. -Always maintained safety and food quality standards. -Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. -Organized schedules to ensure all employees are working within outlined operating standards. Supervising staffing levels to ensure that guest service, operational needs and financial objectives are met. -Always kept track of employees' hours. -Recording payroll data to ensure employees should get their wages on time. -Ordering food, linens, gloves and other supplies while staying within budget limitations. -Interacting with guests to obtain feedback on product quality and service levels. Show less

• Service Supervisor-Pre Opening

  • Aug 2018 - Apr 2019



Shangri-La Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Guest Services Associate

  • Jun 2017 - May 2018

  My responsibilities for this Role was:- -Ensure that all guests are served to the hotels standard in the Restaurant. -Maintain highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas. -Takes orders, serves food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner. -Suggest food and beverages to the guest and also try to upsell. -Co - ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction. -Observes guests and ensure their satisfaction with the food and service. -Maintaining proper dining experience, delivering items, Delight Guests. Show less



Zuri Hotels & Resorts

• India
• Hospitality
• 200 - 300 Employee

• Guest Service Ambassidor

  • May 2016 - May 2017

• Industrial Trainee

  • Dec 2015 - Apr 2016

  Worked in all core departments to gain immense knowledge about the industry