Tyvon R Chisum, MSAHR, GCHSA
Human Resources & Recruiting Manager at Synergy Homecare North Atlanta- Claim this Profile
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Bio
RhondaK Kitchens
Mr. Chisum is a man with a passion for communicating, connecting, and supporting. My work with Mr. Chisum was primarily remote in a national organization. He was thorough and aggressive about inquiring and securing what his campus needed. His manners were impeccable, but imbued with warmth and comradery. In his facility he was required to have quite a bit of cross disciplinary knowledge complete with institutional knowledge. Mr. Chisum made it all seem simple when it absolutely is not. He was a great coworker and inspiration.
Lora F. Lucas, MAIO
Ty is an excellent resource to any organization! He has fantastic customer service skills and work well delegating to or working with teams. His learning support model and generous attitude, make him an undeniable asset.
RhondaK Kitchens
Mr. Chisum is a man with a passion for communicating, connecting, and supporting. My work with Mr. Chisum was primarily remote in a national organization. He was thorough and aggressive about inquiring and securing what his campus needed. His manners were impeccable, but imbued with warmth and comradery. In his facility he was required to have quite a bit of cross disciplinary knowledge complete with institutional knowledge. Mr. Chisum made it all seem simple when it absolutely is not. He was a great coworker and inspiration.
Lora F. Lucas, MAIO
Ty is an excellent resource to any organization! He has fantastic customer service skills and work well delegating to or working with teams. His learning support model and generous attitude, make him an undeniable asset.
RhondaK Kitchens
Mr. Chisum is a man with a passion for communicating, connecting, and supporting. My work with Mr. Chisum was primarily remote in a national organization. He was thorough and aggressive about inquiring and securing what his campus needed. His manners were impeccable, but imbued with warmth and comradery. In his facility he was required to have quite a bit of cross disciplinary knowledge complete with institutional knowledge. Mr. Chisum made it all seem simple when it absolutely is not. He was a great coworker and inspiration.
Lora F. Lucas, MAIO
Ty is an excellent resource to any organization! He has fantastic customer service skills and work well delegating to or working with teams. His learning support model and generous attitude, make him an undeniable asset.
RhondaK Kitchens
Mr. Chisum is a man with a passion for communicating, connecting, and supporting. My work with Mr. Chisum was primarily remote in a national organization. He was thorough and aggressive about inquiring and securing what his campus needed. His manners were impeccable, but imbued with warmth and comradery. In his facility he was required to have quite a bit of cross disciplinary knowledge complete with institutional knowledge. Mr. Chisum made it all seem simple when it absolutely is not. He was a great coworker and inspiration.
Lora F. Lucas, MAIO
Ty is an excellent resource to any organization! He has fantastic customer service skills and work well delegating to or working with teams. His learning support model and generous attitude, make him an undeniable asset.
Credentials
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Professional in Human Resources (PHR)
HR Certification Institute - HRCIJan, 2018- Oct, 2024 -
Graduate Certificate in Health Services Administration
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Experience
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Synergy Homecare North Atlanta
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Human Resources & Recruiting Manager
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Feb 2019 - Present
Serves as HR & Recruitment Manager responsible for overseeing full scope of recruitment for caregivers while supervising 100+ employees in a non-medical caregiving company for seniors in their home. Processes all new hire documents for new employee orientation and provides effective onboarding and training programs to maximize performance. Develop and post job announcements for internal and external candidates. Utilizes HRIS (ERSP, Oracle) to manage and maintain all employee files, paperwork, and position data and reviews for accuracy regarding employee regulations. Direct company to #3 nationwide in sales and employee recruitment recognized by Synergy Homecare HQ (2020) Hired an additional 92 caregivers in a 3-month period while retaining 30% during high months of COVID pandemic Supply proper PPE information and equipment to all employees and caregivers to safeguard their health and clients Maximize new online training modules to improve caregiver care techniques with clients during COVID pandemic Tapped as webinar presenter to other franchise owners and HR managers to assist with caregiver recruiting strategy Sourced new health insurance for more affordable plans, saving 30% of contribution compared to previous provider Work with franchise support team to reengage employee assistance program and support after a 2.5-year decline Partner with local universities and trade schools for recruitment fairs to fill available positions
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Argosy University
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Higher Education
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700 & Above Employee
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Learner Support Specialist/ Human Resources Administrator
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Sep 2013 - Feb 2019
•Provided leadership as Learner Support Specialist & HR Administrator providing research consultations and reference services to students and faculty in all academic departments. Facilitated research instructional and training sessions through presentations and webinars to promote library information literacy. Handled employee inquiries regarding HR policies to maintain company compliance among employees. Collaborated with HR Generalist to develop & post job descriptions to attract qualified applicants. Utilized HR information systems to generate reports for analyzing employee merit promotion and compensation Recruited, sourced, and interviewed eligible student works and paraprofessionals for department job openings Conducted onboarding and new employee orientations for approximately 20 new hires during each semester Managed HR forms and documentations including background and drug tests, open enrollment, and schedules Developed training content through various resources to improve both employee relationships and productivity
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Quest Diagnostics
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United States
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Hospitals and Health Care
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700 & Above Employee
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Senior Client Services Representative
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Feb 2012 - Jun 2013
Served as Client Services Representative responsible for responding to requests and managing escalated complaints with active listening and strategic action. Focused on investigating service failures and improving processes to identify and repair root causes. Processed and communicated confidential patient data to verified patients, medical staff, and administrators according to policies. Served as Client Services Representative responsible for responding to requests and managing escalated complaints with active listening and strategic action. Focused on investigating service failures and improving processes to identify and repair root causes. Processed and communicated confidential patient data to verified patients, medical staff, and administrators according to policies.
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LYRASIS
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United States
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Libraries
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1 - 100 Employee
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Member Support Training Specialist
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Apr 2011 - Mar 2012
Provided leadership as Member Support Training Specialist leveraging selling skills to maintain existing clients while generating new business. Spearheaded training initiatives for all employees to improve core job competencies, minimize productivity gaps, and provide continuity and consistency through organizational restructuring. Served as a key point of contact for all invoicing, renewals, purchase orders, and direct member communication while providing fiscal support for member services and accounting. Negotiated contracts with vendors to minimize costs and deliver positive client service to libraries in Southern Region Operated training programs to increase employee productivity 60% and sales growth by 70%+ within a 6-month period
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Manager of Circulation and Interlibrary Loan Services
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Apr 2005 - Apr 2011
Served as Interlibrary Loan Circulation Specialist overseeing office operations with direct service to students, faculty, and staff processing 20K+ resources from 75+ institutions using OCLD and ILLIAD processing systems. Managed student assistants with lending and borrowing requests of library materials. Provided additional support by approving timecards for payroll department. Interviewed, hired, and trained student workers by using effective rating and ranking structures for placement Increased library patron visits and utilization of resources by 10% through effective customer service practices
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Education
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2015 - 2016
Central Michigan University
Graduate Certificate, Health Services Administration -
2012 - 2014
Central Michigan University
Master of Science in Administration, Human Resources Management/Personnel Administration -
1999 - 2003
Southern Illinois University, Edwardsville
Bachelor of Science (B.S.), Sociology
Community
