Tyson Pham

Field Integration Manager at Techshed
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area
Languages
  • English -
  • Vietnamese Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Computer Hardware
    • 1 - 100 Employee
    • Field Integration Manager
      • Apr 2016 - Present
    • United States
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Sep 2011 - Mar 2016

      • Exceed sales plan target for the past three years. • 2015 Overall store sales growth 8% / Services sales 26% / Pro sales growth 10% / Commercial Credit growth 7% / Pro pipeline growth 15%• Leadership development: six store managers, one district staff member, and 15+ salaried assistant managers.• Associate development: create curriculum, schedule training and associate shadowing with follow-up.• Lead the district in lead generation in services and Red Beacon.• Selected to serve as the District Specialty Captain: implement the company’s strategy, as well as train peers and subordinates throughout the district on service and specialty programs to deliver sales results. • Selected to serve as the Team Depot Captain: build community relations with market to establish a partnership with outreach programs and veterans’ associations.• Selected to serve as the PAC Captain: educate our leaders on the value of the program to support our company’s vision.• In 2015, formed a partnership with IPR analysis to adjust commodities inventory to meet Pro customer demands: special buys and pricing.• In 2014, developed the Pro recognition program to demonstrate our appreciation for their loyalty.• In 2014, developed and launched Pro Direct wobbler purchasing program to increase sales and loyalty.• In 2011, assembled Employee committee to empower associates to create innovative solutions for team morale and success. Show less

    • Store Manager
      • Feb 2010 - Aug 2011

      • 110% to Plan.• Operational excellence: reduction in shrink, two consecutive years, returning $1 million back to the bottom line and increasing gross margin.• Diversified staffing to reflect community in order to increase sales and service.• Formed a community partnership with the City Planning Manager and local community services.

    • Store Manager
      • Aug 2008 - Jan 2010

      • 115% to Plan.• Developed a competitive battle plan to address a new home improvement retailer opening up in the community: special product offers and promotions, staffing, marketing, community outreach/partnership.• Top performing store in the District. • Operational excellence: reduction in shrink from 1.7% to 1.54%.

    • Store Manager
      • Mar 2008 - Aug 2008

      • Completed a specialty deployment of the company’s initiative to monetize service programs.

    • Store Manager
      • Aug 2007 - Mar 2008

      • 100% to Plan.• Opened a new store: staffing, applying for permits, attending city meetings, mapping out product location, training new associates on company procedures and policies.• Developed community relationships through Chamber of Commerce membership.

    • Night Operations Assistant Manager
      • Jan 2007 - Aug 2007

      • Responsible for freight flow processes: receiving, deployment, organization, and allocation.• Increased productivity through strategic planning: store’s in-stock position, scheduling of associates and truck delivery, as well as associate assignments.• Performed event execution, implementation, and deployment with merchandise and seasonal events.

    • Specialty Assistant Manager
      • Sep 2003 - Dec 2006

      • Designed an innovative strategy to achieve results, marketing service program through creative signing and flyers.• Managed and trained specialists on processes.• Exceeded sales target.

Education

  • De Anza College
    Business Administration and Management, General
    1998 - 1999
  • Brazosport College
    Business Administration and Management, General
    1997 - 1998

Community

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