Administrative Asssitant, Operations

• Dec 2022 - Present

Configuration Technician

• Sep 2021 - Dec 2022

Improved overall user experience through support, training, troubleshooting, improvements, and communication of system changes. Set up hardware and software in optimal configurations to meet network performance requirements. Monitored network hardware operations to evaluate proper configuration. Development of SOP that streamlines training for new staff members. implementing new operating procedures that reduce errors by 5%. project Leed on two separate projects. direct Communication with the management and SEM to prevent Any production loss. Recording time studies and developing a course of action to increase productivity and decrease time lost and errors. Extensive use of Microsoft Teams to communicate successfully with all department heads and management about potential project risk. Extensive use and navigation of Windows Mobile OS, Apple iOS, and Android OS Administration of Mobile Device Management (MDM) solutions. Troubleshoot and diagnose hardware and software issues. Asset tagging and tracking deployed items to customers and endpoint users. Use Cherwell to assign assets to locations within the company. Creating excel file sheets to track damaged items within the facility accurately. Show less

Dock Worker

• Nov 2019 - Sep 2021

Receiving shipments that correctly correspond with purchase orders in sap in order that vendors get paid. implement cost saving measures to benefit TI. Organized internal staff members to reduce space taken up by shipments. Ensuring all order to minimize responsibility to on target caused by damage shipments. RETAIL SALES. CUSTOMER SERVICE. RECEPTIONIST. TIME MANAGEMENT. SAP . LINUX. IT Receiving shipments that correctly correspond with purchase orders in sap in order that vendors get paid. implement cost saving measures to benefit TI. Organized internal staff members to reduce space taken up by shipments. Ensuring all order to minimize responsibility to on target caused by damage shipments. RETAIL SALES. CUSTOMER SERVICE. RECEPTIONIST. TIME MANAGEMENT. SAP . LINUX. IT

Warehouse Team Member

• Aug 2016 - Jan 2019

Reducing errors in outgoing shipments by making sure all outgoing orders correlate correctly to the customers specifications. Oversaw all team members so all shipments will be completed before scheduled pick up. Processed overseas orders that meet international regulations and standards. CUSTOMER SERVICE. TIME MANAGEMENT Reducing errors in outgoing shipments by making sure all outgoing orders correlate correctly to the customers specifications. Oversaw all team members so all shipments will be completed before scheduled pick up. Processed overseas orders that meet international regulations and standards. CUSTOMER SERVICE. TIME MANAGEMENT