Tyrone Willis

Program Manager | Licensed ProAct Instructor at Casa de Amparo
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Contact Information
us****@****om
(386) 825-5501
Location
San Marcos, California, Estados Unidos, US

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Credentials

  • Pro-Act Service Instructor
    Casa de Amparo
  • Analyzing and Visualizing Data with Microsoft Power BI
    University of Missouri-Saint Louis

Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Program Manager | Licensed ProAct Instructor
      • jul. de 2021 - - actualidad

      - Establish working relationships with social workers, therapists, case managers, donors, and the public to ensure the development and success of all youth being served. - Organize and execute assignments simultaneously while maintaining accuracy in the data reported to courts and law enforcement. - Plan, develop, and conduct community meetings, youth transport, planning sessions, and other services as needed. - Serve as a trainer to implement and support the organization's Pro-Act Principles to promote the overall well-being of youth ( crisis communication, stress reduction, goal-setting, employee success plan, etc.).- Collaborates with constituents to accurately record all detailed financial transactions corresponding to youth’s program.

    • United States
    • Advertising Services
    • 400 - 500 Employee
    • Account Manager
      • ago. de 2019 - ago. de 2021

      - Engaged prospective clients by phone, video conference, or email.- Converted Sales Accepted Leads (SALs) to Sales Qualified Leads (SQLs).- Managed a full sales pipeline.- Accurately documented all sales related activities in Salesforce CRM.- Negotiated, managed objections, and represented Salesforce in the best light in all sales activities.- Converted Sales Qualified leads (SQLs) to new customers (closed deals).- With high integrity, set appropriate expectations with salesforce clients and prospects regarding our service model.- Partnered closely with the service team to ensure proper client transitions to our service model. - Hit monthly, quarterly, and annual targets for opportunities created and monthly net revenue.

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Medical Specialist
      • jun. de 2018 - ago. de 2020

      - Provided medical providers, nursing staff, management, families, and co-workers with appropriate information and/or documentation as needed to meet the needs of the residents (persons served).- Tracked, schedules, and attends doctor’s appointments- Ensured all documentation was done accurately and without error.- Incorporated assistance of persons served as often as possible in order to teach life skills.- Directed and supervised the daily activities of direct support professionals and the programs at the residential homes, maintain a weekly staff schedule that ensures adequate staffing is provided for the needs of all persons served.

    • United States
    • Retail Office Equipment
    • Floor Technician
      • jun. de 2013 - ene. de 2018

      - Tasked with stripping & waxing of corridors, resident rooms, and common areas.- Swept, mopped and waxed floors in common areas to maintain a safe and sanitary environment.- General housekeeping by sanitizing offices, rest rooms, common areas, dining areas and hallways.- Pulled trash in soiled utility rooms, common areas, residential and office spaces.- Operated and maintained floor machine and equipment. - Tasked with stripping & waxing of corridors, resident rooms, and common areas.- Swept, mopped and waxed floors in common areas to maintain a safe and sanitary environment.- General housekeeping by sanitizing offices, rest rooms, common areas, dining areas and hallways.- Pulled trash in soiled utility rooms, common areas, residential and office spaces.- Operated and maintained floor machine and equipment.

Education

  • Lindenwood University
    Bachelor of Arts - BA, Psychology
    2014 - 2018

Community

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