Experience

• CCI South Africa is the country's leading international Contact Centre providing outsourced customer contact services. CCI South Africa specialises in the operation of inbound, outbound and blended multi-channel contact centres which improve clients’ business operations and contact centre effectiveness by delivering efficient outsourcing solutions.



• The Listening Company, which became part of Serco in March 2011, is an award-winning customer communications outsourcer. With 4,000 employees spread across 8 locations, we use a range of services and insights to guide long-term, profitable brand relationships and improve customers’ lifetime value.