Experience

Lynks Marketing Group, Inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Aug 2016 - Present

  ● Conducted presentations to inform potential sharer about the product and service. ● Managed all client inquiries about their future or pre-existing account. ● Administered product and service installments. ● Perform necessary changes to the account to suit the holder’s needs. ● Trained and instructed on-boarding associates in product knowledge and account management. ● Logged and analyzed client data. ● Conducted presentations to inform potential sharer about the product and service. ● Managed all client inquiries about their future or pre-existing account. ● Administered product and service installments. ● Perform necessary changes to the account to suit the holder’s needs. ● Trained and instructed on-boarding associates in product knowledge and account management. ● Logged and analyzed client data.



Staymobile

• United States
• Wireless Services
• 1 - 100 Employee

• Repair Technician

  • Sep 2015 - Aug 2016

  ● Informed clients about apparent device issues and repair service. ● Oversight of daily team operation ● Input consumer and machine information into database. ● Performed necessary repairs to refurbish mobile devices. ● Organized repair materials into an index. ● Processed insured device repair claims. ● Coordinated team assembly, when needed, to ensure task were completed efficiently. ● Informed clients about apparent device issues and repair service. ● Oversight of daily team operation ● Input consumer and machine information into database. ● Performed necessary repairs to refurbish mobile devices. ● Organized repair materials into an index. ● Processed insured device repair claims. ● Coordinated team assembly, when needed, to ensure task were completed efficiently.



PREPAID SUPERSTORE

• United States
• Telecommunications

• Manager / Technician

  • Jul 2010 - Sep 2015

  ● Enlightened patrons about mobile devices, device service plans, device accessories, probable machine issues, and repair services. ● Entered consumer information into a directory. ● Initiated prepaid mobile device service for clients. ● Transferred clients existing services to new mobile device. ● Processed recurring plan payments and renewals. ● Cataloged mobile devices and accessories into inventory database. ● Completed necessary repairs to restore mobile devices to restored condition. ● Ordered mobile device and accessory inventory ● Accounted weekly deposits ● Key holder