HR & Operations Manager

• Sep 2019 - Present

- Hard HR: salaries administration, HR admin, maintaining work regulations & policies up to date and compliant, comp & ben - Soft HR: recruitment (job descriptions, screening, interviews, contract management, on/offboarding), advisor & SPOC on HR matters & employees' concerns, traning & performance management, well-being at work & teambuildings - Operations: day-to-day accounting, quarterly reports, forecast, budget, audit & audit committee, expenses management - Prevention advisor (Level III) - First aid Show less

Freelance translator

• Jul 2008 - Present

o Translations, proofreading and communications in Dutch, English and French o Main customer: Soprema o Working as freelance translator for Europrofs (www.europrofs.be) o Translations, proofreading and communications in Dutch, English and French o Main customer: Soprema o Working as freelance translator for Europrofs (www.europrofs.be)

Executive Assistant & a.i. Communications Manager

• Mar 2017 - Sep 2019

- Highly professional support to the CEO and the Executive Committee by handling day-to-day tasks with extreme accuracy and eye for detail (e.g. agenda management, correspondence, meetings, expenses, travel arrangements, finance, Powerpoint presentations) - HR, Fleet & Office Management - Event management: organization and coordination of meetings, internal & customers events, teambuildings - Corporate communication: newsletters | website | Social Media | advice on communication processes | annual reports | customer satisfaction surveys | creation of movies Show less

Internal Communication Manager

• Aug 2015 - Mar 2017

- Creation and implementation of Internal Communications within KBC Brussels, KBC and CBC, and of a SharePoint collaborative site - Development of communication tools and campaigns - SPOC for internal matters - Event management: organization and coordination of the department meetings: e.g. teambuilding, info-sessions, year end sales meeting (up to 400 pax) - Support to the external communication team through internal communication campaigns, and to the Change Manager to develop a strong corporate culture Show less

Assistante gestion de projet - PULSAR

• Jul 2014 - Jul 2015

o Provide a high professional support to the Pulsar program and the different related projects by handling day-to-day tasks with extreme accuracy and eye for detail, such as : agenda management, attendance at meetings in order to provide minutes and follow-up, update of documents and dashboards, organization of meetings o Document management: ensure compliance of all processes and collaboration to the creation of an electronic system in charge of the documentation management o Ad hoc tasks: translation (mainly French & Dutch), expenses reports, organization of team buildings (up to 50 pax) Show less

Client Administration & Relationship Officer

• Feb 2012 - Jul 2014

o Provide a high professional support to 3 Senior Financial Advisors and 2 Funds Managers by handling day-to-day and financial tasks with extreme accuracy and eye for detail (e.g. agenda management, meetings, expenses, opening of bank accounts, market operations, PowerPoint presentations, Excel spreadsheets, mailings) o Visual identity : creation of advertisements published in financial newspapers o Preparation of weekly commercial meetings, monthly info sessions, bi-annual board meetings and bi-annual art exhibitions (up to 600 attendances): organization from A to Z, invitations, mailing, follow-up of answers, catering, needed documents, minutes and tight follow-up of action points o Build relationships with customers/prospects through targeted and substantive content solution delivery o Launch of a retail solution: organization of monthly meetings, in charge of all communication with the graphic agencies o Ad-hoc tasks: ordering business gifts, translations, etc. Show less

Executive Assistant Sales&Marketing Belux

• Jan 2010 - Jan 2012

o Provide a high professional administrative support to Vice President by handling day-to-day tasks with extreme accuracy and eye for detail (e.g. agenda management, meetings, expenses, travel arrangements, finance)o Contribute to my department’ successes by assisting Vice President and Directors where I can bring added value & taking the lead in some aspects of their projects (e.g. preparation of meetings, minutes of departmental commercial & marketing meetings, tight follow-up of action points, preparation of HR documents such as organizational charts and yearly evaluations) o Provide high support to make PowerPoint presentations (e.g. internal and external meetings, sales meetings, team meetings)o Ensure a congenial working environment in close collaboration with other admins (e.g. sharing ‘best practices’ with colleagues)o In charge of the hospitality processo Organization of the department meetings (e.g. team building, info-sessions, year end sales meeting)o Back-up of Senior Executive assistant Show less

Management Assistant Operational Marketing

• Aug 2008 - Jan 2010

o Operational and administrative support for the Director and his team (19 people), such as: agenda management, expense reports, travel arrangementso Organization of meetings (internal and external), minutes and follow-up of action pointso Support to the Shopper Marketing team (e.g. creation of EAN codes, follow-up of promotions and samplings)o Translations of several commercial and marketing documents

Legal Assistant

• Jul 2008 - Jul 2008

o Administrative tasks o Follow-up of notary’s business (e.g. estate, real estate, registries) o Administrative tasks o Follow-up of notary’s business (e.g. estate, real estate, registries)

Trainee Marketing Assistant

• 2008 - 2008

o Support to the Team Assistants o Generating PowerPoint presentations in due time o Filtering telephone calls o Agenda management of Brand managers and their teams o Organization of meetings o Translations and review of several documents and TV copies o Support to the Team Assistants o Generating PowerPoint presentations in due time o Filtering telephone calls o Agenda management of Brand managers and their teams o Organization of meetings o Translations and review of several documents and TV copies

Trainee

• 2006 - 2006