Tyonna McClain

Help Desk Lead at IT Contractor
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Contact Information
us****@****om
(386) 825-5501
Location
District Heights, Maryland, United States, US

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Bio

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Credentials

  • Casino Gaming Workers/Card Dealer License
    Maryland Lottery and Gaming
    Jan, 2022
    - Oct, 2024

Experience

  • IT Contractor
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Help Desk Lead
      • Apr 2023 - Present

  • MGM National Harbor
    • United States
    • Gambling Facilities and Casinos
    • 400 - 500 Employee
    • Computer Engineer
      • Feb 2022 - May 2023

  • MissionSquare Retirement
    • United States
    • Financial Services
    • 300 - 400 Employee
    • Technical Operations Analyst
      • Oct 2021 - Feb 2022

  • 2U
    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Technical Support Specialist
      • Aug 2020 - Feb 2022

  • DMV Tech Solutions
    • Fairmount Heights, MD
    • Freelance \ Apprentice
      • Aug 2016 - Feb 2022

      I am currently working freelance as Desktop support rep for home users in various OS environments. Currently shadowing under a System administration and Helpdesk manager for a law firm. I am currently working freelance as Desktop support rep for home users in various OS environments. Currently shadowing under a System administration and Helpdesk manager for a law firm.

  • Exelon
    • United States
    • Utilities
    • 700 & Above Employee
    • Service Desk Analyst
      • Nov 2019 - Aug 2020

  • Spanx
    • United States
    • Retail Apparel and Fashion
    • 200 - 300 Employee
    • Keyholder
      • Apr 2019 - Nov 2019

    • Sales Associate
      • Aug 2018 - Apr 2019

Education

  • University of Maryland Global Campus
    Bachelor's degree, Cyber Security
    2023 - 2027
  • Fairmont Heights High School
    High School Diploma, 9-12th
    2014 - 2018

Community

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