Tyler Resnick

Lead Customer Service Representative at Mariano's
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Contact Information
us****@****om
(386) 825-5501
Location
Carol Stream, Illinois, United States, US

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Bio

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Credentials

  • Illinois BASSET License
    Illinois Liquor Control Commission
    Sep, 2017
    - Nov, 2024

Experience

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Lead Customer Service Representative
      • Aug 2017 - Present

      -Directing and managing 10 or more front end employees depending on scheduling-Processing returns, exchanges, and price adjustments-Successfully resolving customer disputes-Ensuring safe alcohol sales are made by verifying customer ID and approving or declining transactions-Money management and distribution to cashiers as needed and safe counting nightly-Packaging and displaying product as needed-Trained in Bakery, Produce, and Front End departments-Scheduling subordinate breaks-Cashier duties as needed

    • United States
    • Retail
    • 700 & Above Employee
    • Cashier
      • Dec 2016 - Aug 2017

      -Creating positive customer interactions at the point of sale-Ensuring safe alcohol sales are made by verifying customer ID and approving or declining transactions-Cash handling and distributing correct change -Creating positive customer interactions at the point of sale-Ensuring safe alcohol sales are made by verifying customer ID and approving or declining transactions-Cash handling and distributing correct change

    • United States
    • Machinery Manufacturing
    • 700 & Above Employee
    • Warehouse Associate
      • Nov 2016 - Dec 2016

      -Warehouse environment with station setup-Responsible for boxing and shipping tractor parts to their intended destinations -Warehouse environment with station setup-Responsible for boxing and shipping tractor parts to their intended destinations

    • United States
    • Food Production
    • 700 & Above Employee
    • Factory Worker
      • Mar 2016 - Nov 2016

      -Factory line worker-Meat packing facility-Transferred meat from grinder to former -Factory line worker-Meat packing facility-Transferred meat from grinder to former

    • United States
    • Restaurants
    • 700 & Above Employee
    • Assistant Manager
      • Jan 2016 - Mar 2016

      -Hired as assistant manager but took on a customer service representative role for the brief period of employment-Left due to dispute with management -Hired as assistant manager but took on a customer service representative role for the brief period of employment-Left due to dispute with management

    • United States
    • Retail
    • 700 & Above Employee
    • Front End Assistant
      • Sep 2015 - Dec 2015

      -Restocking product as needed from warehouse -Assisted cashiers as a bagger as needed-Relocated carts from parking lot corrals to in-store corrals -Restocking product as needed from warehouse -Assisted cashiers as a bagger as needed-Relocated carts from parking lot corrals to in-store corrals

    • United States
    • Retail
    • 700 & Above Employee
    • Cashier
      • Dec 2012 - Sep 2015

      -Creating a positive customer experience at the point of sale-Assisting other cashiers as a bagger when needed-Restocking products as needed-Relocating carts from outside corrals to indoor corrals -Creating a positive customer experience at the point of sale-Assisting other cashiers as a bagger when needed-Restocking products as needed-Relocating carts from outside corrals to indoor corrals

    • United States
    • Freight and Package Transportation
    • 700 & Above Employee
    • Package Handler
      • Jun 2012 - Nov 2012

      -Ensuring delivery trucks were loaded properly and on time-Careful handling of fragile goods -Ensuring delivery trucks were loaded properly and on time-Careful handling of fragile goods

Education

  • College of DuPage
    Associate of Arts and Sciences - AAS, Psychology
    2012 - 2022
  • Glenbard North High School
    High School Diploma
    2008 - 2012

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