Experience

US Park Pass

• United States
• Travel Arrangements
• 1 - 100 Employee

• Director Of Partnerships

  • Dec 2019 - Present

  ● Together with the product team, I educate both internal and external stakeholders on our product features and their benefits.● Create content (e.g. sales documentation, website copy, and other forums) to articulate the benefits of our products to the world.● Assist sales on calls when appropriate to provide deeper dives into the product.● Speak and present both internally and externally to promote the story of our product.● I have created a systematic, process-driven approach to partner outreach and relationship management.● Collaborate with senior management and other marketing teammates to align our internal goals with new and existing partner relationships.● Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships.



Broom Street hospitality

• General Manager

  • Jul 2018 - Jul 2020

  ● Negotiated space, dates, and rates to obtain booking goals while focusing on shoulder and off-season business.● Developed and solicited Banquet and event package plans and aimed at conference business and encourage repeat business.● Disciplined and developed all Assistant General Managers, Supervisors, dining room staff, Chef, kitchen staff.● Appraising employee work performance to ensure that they perform at optimal levels.● Constructed training and development programs to improve personal or departmental standards.● Worked with the Chef and restaurant managers to develop promotions, food and wine pairings, menu items, and presentations.● Provided information to the CEO, co-workers, and subordinates by telephone, in written form, e-mail, and in-person.



Le Song

• France
• Performing Arts

• Bar Manager

  • Jan 2018 - Sep 2019

  ● Responsible for daily checks and balances.● Creation of cocktail list.● Knowledge of all menu/drink list items along with descriptions and allergies. ● Day to day operations, inventory and liquor orders.



Elevation Resort Management

• United States
• Hospitality
• 1 - 100 Employee

• Elevation Resort Management

  • Jan 2014 - Nov 2016

  ● Expediting and ensuring that food standards are met.● Overseeing opening and closing duties of staff.● Trained and certified all new hourly hires by following corporate guidelines.● Handled customer problems, ensuring all concerns were corrected, and customers left satisfied.● Supported and coached the front-of-the-house staff in excellent customer service.● Handled all Financial Administration, Food costs, and Labor costs.● Developed new Food and Drink Menus in coordination with the owners.● Ensuring that the staff was properly trained and managed, including hiring and firing.● Responsible for scheduling of all employees.