Tyler Mason
Customer Service Staff at Ideal Fasteners Pty Ltd- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Security Guard
International Security Training AcademyAug, 2020- Nov, 2024 -
First Aid
International Security Training AcademyAug, 2020- Nov, 2024
Experience
-
Ideal Fasteners Pty Ltd
-
Australia
-
Wholesale Building Materials
-
1 - 100 Employee
-
Customer Service Staff
-
Jan 2022 - Present
Transferred to our customer service department in 2022. Learning how to provide the best customer service to our clients and provide sales for the business. My key responsibilities are:-Taking and managing phone calls -Inputting orders into our order system -Tracking ETA and progress of orders for clients-Communicating with factory workers for the best service possible-Taking payments and handling credit card details-Filing and securing past orders from small and large distributors-Use of Microsoft Word and Excel for transfers and delivery runs
-
-
Storeman
-
May 2021 - Present
Hired as Storeman, assists with receiving, storing and delivering goods to or from a warehouse. Key responsibilities are: -Handle products being received or dispatched by stores. -Receiving, handling, Picking and packing goods. -Physical fitness, lifting and coordination.- Stacking, wrapping and dispatching pallet orders
-
-
-
Casey Basketball Association
-
Australia
-
Spectator Sports
-
1 - 100 Employee
-
Basketball Referee
-
2015 - Present
Referee basketball games at a domestic (social) and representative (competitive) level. I have experience in games ranging from under 8's to seniors competitions. I have progressed to a A grade level.Responsibilities include:-Game administration-Mentoring of younger new referees-Ensure basketball games are played in a safe and fair manner -Promote good sportsmanship
-
-
Game Day Staff
-
Apr 2019 - May 2021
Appointed as BigV day staff for Casey's BIGV semi professional season. Responsibilities includes but are not limited to;-Open and close of the venue-Set up of venue including score bench, sound system, display system, function area, door keepertable, etc.-Ensure venue is safe and ready for competition-Co-ordinate any game night activities or competitions-Dealing with any issues and ensure the smooth running of the night-Camera work and commentary work
-
-
Referee Supervisor
-
Nov 2018 - May 2021
Offered a position as a Referee Supervisor in late 2018 for Casey Basketball's afterschool Tuesday junior competition and occasional seniors competition. Key Responsibilities were:-Adhere to values of Casey Basketball -Ensure Referee Policy is upheld by all officials and self -Set an example to all referees at all time-Assist with education with referees and consult with Referee Advisor and other supervisors-Answer questions with interpretations of rules and pertaining the officiating with teams and coaches-Providing support and encouragement to all referees-Conflict resolution with players, coaches and spectators via verbal communication and body language
-
-
Session Supervisor
-
Nov 2018 - May 2021
Responsibilities• Collect payments and process in vend.• Supervise competitions.• Supervise Referee’s.• Follow conflict resolution procedure to handle complaints• Liaise with the Referee Supervisor, to resolve referee complaints.• Produce session reports for Competitions Administrator• Manage facilities used by Casey Basketball• Administer First Aid where necessary to trained level.• Other duties deemed necessary for Casey Basketball Association.
-
-
-
Australia Post
-
Australia
-
Consumer Services
-
700 & Above Employee
-
Delivery Driver
-
Nov 2020 - Dec 2020
*CHRISTMAS CASUAL Managing, planning and scanning parcels with electronic scanner to help deliver to the local area of Dandenong/Doveton. Reviewing and checking that right number of parcels are present and ready to be delivered to clients. Assisting with sorting of parcels and letters, completing safety van checks and doing deliveries in a safe and timely matter. Done in a safe, friendly and fast paced environment. *CHRISTMAS CASUAL Managing, planning and scanning parcels with electronic scanner to help deliver to the local area of Dandenong/Doveton. Reviewing and checking that right number of parcels are present and ready to be delivered to clients. Assisting with sorting of parcels and letters, completing safety van checks and doing deliveries in a safe and timely matter. Done in a safe, friendly and fast paced environment.
-
-
Education
-
2012 - 2018
Cranbourne Secondary College
VCE Education
Community
