Experience

Care Coordination Institute

• United States
• Hospital & Health Care
• 1 - 100 Employee

• Care Model Program Manager

  • Jun 2021 - Present



Sawgrass Technologies

• United States
• Printing Services
• 1 - 100 Employee

• Product Manager

  • Feb 2020 - Feb 2021

  Define and manage vision and development process for key digital based products for Sawgrass, Inc., the global leader in sublimation ink and printers. Report directly to the Chief Product Officer at the executive level. • Work with all stakeholders, both internal and external, to gather user needs, define and prioritize product features, and track development progress throughout product launch cycle• Create annual product roadmaps that define the release schedule of feature development based on customer input• Document and deliver new feature requests within a business requirements document to developers who then provide our team with a SOW which is reviewed by the team for approval• Strategize product features and milestones with executive team, providing meaningful input and decision making• Present and update weekly product KPI dashboards and reporting to executive leadership• Partner with several different vendors and developers, ensuring that development work is progressing on track• Create product management SOPs, workbooks, and architecture and process flow diagrams to support team activity• Through both product and project management, was a key team leader in launching a new online network platform that allowed for sellers to join an online marketplace and producers the ability to fulfill orders and ship to customers

• Project Manager

  • Jul 2019 - Feb 2020

  Led project management activities for seven long term project, including large-scale software development, next generation product launch, and an online network platform launch.• Led project kickoff meetings with stakeholders to create milestones and communicate responsibilities for team members• Managed weekly sprint meetings with product owners and developers to review task process and backlog• Created project tracking documentation showing milestone statuses and key dates for deliverables and presented to the CEO for project status visibility• Utilized work breakdown structure and Gantt charts with task dependencies to ensure projects were properly scoped

• Quality Improvement Engineer

  • Apr 2016 - Jul 2019

  Manage and facilitate projects that are based upon product quality improvement within the Quality Control team of the Product Development department.Utilize skills as process improvement engineer to perform process studies within our operations and product development departments to improve product quality on leading non-conformance issues. Create reports on my study results and findings and recommend corrective actions and process changes to improve the product quality. Develop and audit process maps and lean-based, standardized SOPs to ensure process efficiencies and continued product quality.Use data analysis to create weekly and monthly quality dashboard that report on KPI's within out department. Give report on these dashboards weekly with the department head so that they can use them effectively in executive team leadership meetings.Handle trending issues reported by our largest customers and distributors by using root cause analysis techniques to determine cause of issue, implement a solution, and create a SCAR (Supplier Corrective Action Report) to deliver to the affected parties.Have taken on the role and responsibilities of a Regulatory Compliance Engineer within the company. Research and determine regulatory needs, such as proper documentation, required testing, and product markings, for each country our product is supplied. Handle most all regulatory concerns that come up with our end users, distributors, or potential new customers. Well versed in Electrical Equipment compliance - NRTL / FCC (USA & Canada), CE Marking (EU). Also familiar with other directives and standards, such as Reach, RoHS, CPSIA, Oeko-Tex, and CA Prop 65.



Mohawk Industries

• United States
• Textile Manufacturing
• 700 & Above Employee

• Process Engineer

  • 2014 - Dec 2015

  Worked alongside upper management in a role to improve processes and to make the business more profitable by applying lean manufacturing methodologies throughout each department. Led teams comprised of management and employees with the goal of achieving improving processes in the areas of safety, quality, and efficiency. Analyzed current processes and created projects based off results in order to optimize by applying standard best practices. Worked alongside upper management in a role to improve processes and to make the business more profitable by applying lean manufacturing methodologies throughout each department. Led teams comprised of management and employees with the goal of achieving improving processes in the areas of safety, quality, and efficiency. Analyzed current processes and created projects based off results in order to optimize by applying standard best practices.



AYTA Group

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Continuous Improvement Engineer

  • 2011 - 2013

  Work as a consultant for various companies through the AYTA Consultancy Group. Work on several projects to achieve the goal of having a more successful company by improving areas of quality, throughput, and training through Total Quality Management, lean processing techniques, and continuous improvement activities using the tools acquired in my undergraduate studies and my ongoing experience. Work as a consultant for various companies through the AYTA Consultancy Group. Work on several projects to achieve the goal of having a more successful company by improving areas of quality, throughput, and training through Total Quality Management, lean processing techniques, and continuous improvement activities using the tools acquired in my undergraduate studies and my ongoing experience.