Tyler Humphries
Sample Receiving Technician at Tentamus North America- Claim this Profile
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Topline Score
Bio
Credentials
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ServSafe Food Handler
ServSafeMar, 2019- Nov, 2024
Experience
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Tentamus Fredericksburg, VA
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United States
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Consumer Services
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1 - 100 Employee
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Sample Receiving Technician
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Apr 2022 - Present
Tasked with receiving incoming samples, logging them into our database, and preparing them to be tested. Also for the subcontract of samples to other laboratories as well as courier pickups. In charge of the inventory of the entire laboratory. As a sample receiving technician, I handle a lot of customer interaction to ensure that every client is receiving the testing the require in their preferred timeline. Tasked with receiving incoming samples, logging them into our database, and preparing them to be tested. Also for the subcontract of samples to other laboratories as well as courier pickups. In charge of the inventory of the entire laboratory. As a sample receiving technician, I handle a lot of customer interaction to ensure that every client is receiving the testing the require in their preferred timeline.
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Enterprise Logistics, LLC
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Stafford, Virginia, United States
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Delivery Driver
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Nov 2021 - Mar 2022
Worked hard to deliver customer packages to their residencies in a timely manner while practicing safe driving skills and excellent customer service when face-to-face with the customer. Routinely finished my route early and assisted other drivers in finishing their routes as well. Worked hard to deliver customer packages to their residencies in a timely manner while practicing safe driving skills and excellent customer service when face-to-face with the customer. Routinely finished my route early and assisted other drivers in finishing their routes as well.
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Agora Downtown, LLC
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United States
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Restaurants
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1 - 100 Employee
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Inventory Manager/Barista
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Mar 2019 - Oct 2021
Provided unique and top-notch customer service to local patrons while also working behind the scenes to ensure smooth day-to-day operations and supply chain flow. During my time at Agora Downtown, I created many new drink ideas which have since become fan-favorites and menu mainstays. My responsibilities included but were not limited to marketing, inventory control, product testing, and customer service training. Stewarded the company through the COVID-19 pandemic and subsequent global supply chain issues that followed by ensuring product was secured at earliest available opportunities. Also established preventative measures to guarantee product would be available even during prolonged shortages. Show less
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Devil's Thumb Ranch Resort & Spa
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United States
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Hospitality
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1 - 100 Employee
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Lead Barista
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Aug 2018 - Jan 2019
Worked to ensure friendly service to resort guests while serving an assortment of coffee, tea, made-to-order sandwiches, and resale items. Also filled in as a banquet server for weddings, event planner, and de-facto tour guide during my time at Devil's Thumb. Helped to modernize the inventory system for Hallowed Grounds Coffee on the ranch property and created an employee handbook to assist in the training of future employees. Worked to ensure friendly service to resort guests while serving an assortment of coffee, tea, made-to-order sandwiches, and resale items. Also filled in as a banquet server for weddings, event planner, and de-facto tour guide during my time at Devil's Thumb. Helped to modernize the inventory system for Hallowed Grounds Coffee on the ranch property and created an employee handbook to assist in the training of future employees.
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Barnes & Noble, Inc.
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United States
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Retail
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700 & Above Employee
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Barista and Bookseller
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Nov 2017 - Nov 2018
As a Barnes and Noble Cafe barista, I catered to patrons with extraordinary service while crafting delicious beverages in a quick and convenient manner. I was very skilled with promoting drink add-ons along with food items to increase average transaction amount to reach our internal goals. During my time on the sales floor, I worked diligently to assist customers in finding their desired books while sharing in the enthusiasm of starting a new reading journey. I was also high skilled at promoting the yearly B&N membership which gave discounts to customers for a $25 dollar annual fee. I was among the top two storewide in selling new memberships. Show less
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American Family Fitness
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United States
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Wellness and Fitness Services
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100 - 200 Employee
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Seasonal Overnight Associate
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Sep 2017 - Feb 2018
Managed the overnight custodial maintenance of the gym facility to ensure cleanliness, member satisfaction, and compliance with state health and safety recommendations. Instrumental in providing front desk support to ensure members were aided in a timely manner. Managed the overnight custodial maintenance of the gym facility to ensure cleanliness, member satisfaction, and compliance with state health and safety recommendations. Instrumental in providing front desk support to ensure members were aided in a timely manner.
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hhgregg
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United States
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Retail
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700 & Above Employee
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Customer Service Associate
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Feb 2017 - Apr 2017
Primarily handled customer order and deliveries while providing insight and recommendations with high satisfaction. Entrusted with the closing duties of the store which included the cash office, janitorial, alarm security, warehouse organization, and order preparations. When the company announced their bankruptcy two weeks into my tenure, I worked hard and became an integral part in assisting the company with liquidation efforts to assure customer contentment with the company position. Primarily handled customer order and deliveries while providing insight and recommendations with high satisfaction. Entrusted with the closing duties of the store which included the cash office, janitorial, alarm security, warehouse organization, and order preparations. When the company announced their bankruptcy two weeks into my tenure, I worked hard and became an integral part in assisting the company with liquidation efforts to assure customer contentment with the company position.
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GEICO
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United States
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Insurance
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700 & Above Employee
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Insurance Agent
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Aug 2016 - Jan 2017
Aided policy holders by telephone with the maintenance of their car insurance, handled outbound calls to state vehicle departments, and upsold extended liability coverage in a pleasant and timely manner. Became of the youngest agents in the Fredericksburg branch and received high marks on customer surveys as well as finishing in the Top-2 in the internal orientation rankings. Aided policy holders by telephone with the maintenance of their car insurance, handled outbound calls to state vehicle departments, and upsold extended liability coverage in a pleasant and timely manner. Became of the youngest agents in the Fredericksburg branch and received high marks on customer surveys as well as finishing in the Top-2 in the internal orientation rankings.
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Walmart
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United States
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Retail
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700 & Above Employee
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Cashier/Self Checkout Manager
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Nov 2015 - Oct 2016
Streamlined the self-checkout process for customers while restoring the cleanliness of the area to meet company regulations. Maintained the registers to guarantee their operating capability remained optimal while concurrently expanding customer usage numbers of self checkout during tenure. Reinforced customer satisfaction while receiving payment for products and groceries. Developed a regular customer base as a result of well-known and friendly customer service while garnering the recognition of store and regional management as being a driving force for customer service. Show less
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Education
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2011 - 2015
Stafford Senior High School
Business
Community
