Back Up Dispatcher/Drac Car Specialist

• Dec 2020 - Present

Human Resources Assistant

• Aug 2018 - May 2020

• Assisted with payroll activities weekly, ensuring our staff of over 200 employees were paid timely and accurately. • Federal Employment Verification. • Managing sensitive/classified personnel and confidential information. • Recruiting/Training/Orientation. • Assisted Nursing, Billing, Scheduling, and Human Resources Dept. • Assisted with payroll activities weekly, ensuring our staff of over 200 employees were paid timely and accurately. • Federal Employment Verification. • Managing sensitive/classified personnel and confidential information. • Recruiting/Training/Orientation. • Assisted Nursing, Billing, Scheduling, and Human Resources Dept.

Courtesy Transportation Specialist (Drac Cars)

• May 2017 - Aug 2018

• Tracking and handling every $8 - $10 Million work of cars in the program (Typically includes 150-200 same year Chevrolet vehicles).• Exchanging Drac Cars to and from customers• Contributed $2-$3.5 Million sales annually.• Sales/Advertising of Drac Cars.• Conducted the training of all new staff.• Performed and conducted service jobs in place of service advisors.

Porter

• Jan 2017 - May 2017

• Obtained information from the vehicle to identify the car troubles• Directed customer • Directly relieved customer qualms in the most efficient and effective way possible.

Ups Store Clerk

• Jun 2014 - Jan 2017

• Developed good communication skills and listening skills, and the ability to understand and relate to people from all walks of life through the interactions of customers. • Handled incoming and outgoing calls, e-mails and faxes involving service issues, pricing, warranties, sales, and shipping out packages • Ability to adjust and respond to a fast-paced operation • Large knowledge base of the shipping process • Developed good communication skills and listening skills, and the ability to understand and relate to people from all walks of life through the interactions of customers. • Handled incoming and outgoing calls, e-mails and faxes involving service issues, pricing, warranties, sales, and shipping out packages • Ability to adjust and respond to a fast-paced operation • Large knowledge base of the shipping process