Tyler Zager
Mentor at Hotel Student Mentorship Program- Claim this Profile
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Bio
Experience
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Hotel Student Mentorship Program
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Hospitality
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1 - 100 Employee
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Mentor
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Jun 2023 - Present
Ithaca, New York, United States • Paired with new Cornell students to guide them in their transition to college life and coursework • Communicate regularly and host monthly check ins to answer questions and concerns related to the Hotel School
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Hotel Ezra Cornell
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United States
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Hospitality
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1 - 100 Employee
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Bartender
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Feb 2023 - Present
Ithaca, New York, United States • Collaborate with team of 20 students to execute beverage service for a student run conference for alumni, faculty, and executives with attendance of over 300+ guests • Operate and clean bar with goal of providing prompt service and creative alcoholic and mocktail options
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Cornell Peter and Stephanie Nolan School of Hotel Administration
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United States
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Higher Education
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1 - 100 Employee
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Teaching Assistant: HADM 1740 Business Computing
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Jan 2023 - Present
Ithaca, New York, United States • Grade daily assignments, quizzes, and exams, and ensure class sessions go smoothly • Guide students in Word, PowerPoint, and Excel skills and communicate lessons in a clear, effective manner
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Cornell University
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United States
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Higher Education
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700 & Above Employee
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Cornell Tradition Fellowship
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Aug 2022 - Present
• Selected into highly selective program with 4% acceptance rate that requires 250 work and service hours per year • Collaborate with teams of students to plan community service volunteering events around campus and Ithaca • Attend monthly meetings, team bonding events, and service events with other fellows to build community
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Seminole Hard Rock Hotel & Casino Hollywood
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United States
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Gambling Facilities and Casinos
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700 & Above Employee
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Hotel Operations Intern
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May 2023 - Jul 2023
Hollywood, Florida, United States • Rotated through different departments of the hotel including front desk, concierge, bell desk, public space, sales, housekeeping, and customer care center, to develop a diverse skill set for hotel operations and management • Interacted with management of each department and offered valuable insight to improve operations and guest experience • Created and proposed incentive program with housekeeping management team to reward room attendants
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Blue Star Camps
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United States
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Recreational Facilities
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1 - 100 Employee
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Summer Camp Counselor
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Jun 2022 - Jul 2022
Hendersonville, North Carolina, United States • Coordinated engaging activities for cabin of 12 kids over the course of 7 weeks • Collaborated and communicated effectively with co-counselor to provide memorable experiences for cabin • Maintained and built a meaningful connection with campers and fellow counselors
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Raw Jūce
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United States
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Food and Beverage Services
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1 - 100 Employee
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Shift Lead
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Mar 2020 - Jun 2022
Weston, Florida, United States • Handled over 300 customer interactions per day, which included recommending menu items, addressing customer complaints, taking phone orders, and preparing food items • Led staff in a high-stress, fast-paced environment to ensure food items were delivered promptly and correctly • Maintained a cash register and safe of over $5,000 and wrote multiple deposit slips at the end of each shift
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The Newport Beachside Hotel & Resort
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United States
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Hospitality
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1 - 100 Employee
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Summer Intern
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Jun 2021 - Aug 2021
Sunny Isles, Florida, United States • Assisted with hotel operations across different departments, such as front desk, pool and beach, accounting, events, sales, housekeeping, and engineering, and ensured operations went smoothly • Facilitated communication between front desk and housekeeping to accommodate 100+ customers per day • Interacted with customers with complaints, questions, and requests about the resort and their stay
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lord daniel sportswear
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United States
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Apparel & Fashion
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1 - 100 Employee
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Warehouse Employee
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Jun 2020 - Jul 2021
Sunrise, Florida, United States • Remedied guest complaints to help with shipment, quality, and misplacement issues • Maintained inventory of over 10,000 pieces of clothing, accessories, and garments • Managed and organized over 200 merchandise orders in a timely manner
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Education
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Cornell University
Bachelor of Science - BS, Hotel/Motel Administration/Management -
NSU University School
High School Diploma -
NYU School of Professional Studies
High School Academy, Careers in Hospitality