Senior Operations/Compliance Manager

• Feb 2021 - Present

To grow a vertically integrated real estate company that creates a superior living experience for our residents looking to rent high-quality homes.Developed company’s procedure guidelines which oversaw management of $300 million in assets.Ensured safety and customer service for 2000+ families. Inaugurated internal ecosystem, holding 150+ employees accountable to adhering to compliance standards warranting daily operations ran smooth and efficiently. Remotely supervised 6 markets and trained 20+ associates multiple markets. Regulated governmental compliance and ensured standards were met to the internal process and procedure regulations created for each department. Governed 3+ emails daily while attending numerous leadership classes to promote better communication and efficiency to direct reports and upper managementPromoted 4 additional times prior to current role, establishing role descriptions and assisting Director in KPI Creation. Managed department's compliance team reducing governmental code violations 50% year over year. Assisted Director and Vice President in developing a Lease-Up Plan for all new acquisitions.Successfully leased 20/23 new homes in under 3 months before development was sold.Prepared meeting agendas and recorded notes for multiple meetings weekly. Show less

Senior Property Services Manager, Outer Markets

• Jun 2022 - Sep 2022

Leasing Manager

• Nov 2021 - Jun 2022

Resident Service Manager

• Nov 2021 - Jun 2022

Leasing Assistant

• Feb 2021 - Nov 2021

Founder

• Jun 2020 - Dec 2022

To empower physically adaptive youth to discover their capabilities through innovative play and leisure education. Established contact with local Nike representative. Received over $800 of unreleased product to disperse to community in In-kind donations Collaborated on a logo/name from scratch and had registered officially through USPTO Obtained 501c3 credentials Marketed new website Organized meetings with donors, families and other 501c3 Managed Social Media platform(s) Structured Board Meetings Show less

Human Resources Accounting Assistant

• May 2020 - Feb 2021

Construction Company that specializes in subdivisions, commercial sites, underground utilities and municipality infrastructure. Responsible for daily pickup/distribution of P.O. Box mail, bank deposits and Post Office Mail. Issued 100+ POs daily to shop supervisors/company drivers ensuring compliance with company financial policies. Secured shipping tickets timely from vendors to account for monthly reconciliation. Maintained 2+ emails, acting as a liaison between our vendors and executives. Audited vendor's monthly statements for discrepancies that were resolved same-day. Assisted Comptroller and HR Director with employee onboarding and field team care packages. Answered 100+ calls daily, identified and redirected calls to appropriate associates and relayed any messages to our owner. Prepared AP checks for mailing and vendor weekly pick up. Show less

Nanny

• Aug 2010 - May 2020

I’ve worked with special populations- both intellectually developing and physically adaptiveall while maintain a certain level of professionalism and confidentiality. I have also worked with high end clientele and their families. Responsibilities being but not limited to: Light cleaning, after school routine, infant care, meal preparo for children, maintain household schedule and routines, see to personal errands for household. I’ve worked with special populations- both intellectually developing and physically adaptiveall while maintain a certain level of professionalism and confidentiality. I have also worked with high end clientele and their families. Responsibilities being but not limited to: Light cleaning, after school routine, infant care, meal preparo for children, maintain household schedule and routines, see to personal errands for household.

Director of Youth Programs

• Aug 2019 - Mar 2020

9 Week program that provides access and inclusion to individuals living with physical or traumatic impairments through exercise and community.Established the Adaptive Youth Program successfully raising $250,000 independently with donors such as Boeing, Ice Shaker, Private Donor, and American Airlines. Meticulously organized end of camp event for 100+ people and acquired in kind donations from companies such as Chick-Fil-A, Steadfast Performance and Fitness, Capital One, Ice Shaker, Mr. Restore, and Scot Sabolich Prosthetics & Research.Recruited 5 instructors, 5 adaptive adult mentors, and 5 adaptive youth participants with ages ranging 9-16 years.Established a 2-week program outline for trainers to build workouts out of and provided resources for mentors to assist in training.Weekly evaluation of overall program performance, identifying ways to improve processes, efficiency, and budgets.Promoted 3 additional times prior to current role and responsible for group tours of 15+ people/new donors/prospects.Accountable for evaluating 2 adult athletes, creating custom 9 week programs/goals and achieving superior results.Responsible for assessing and interviewing all 100+ athlete applications, reducing applicant pool to 20 and presenting to Founder. Show less

Project Intake Coordinator

• Jul 2018 - Mar 2020

Administrative Assistant/Personal Trainer

• Jun 2018 - Mar 2020

Medical Office Receptionist

• Jul 2018 - Oct 2018

-Greeted patients, scheduled appointments with providers, and maintained records and accounts. -Optimized patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. -Kept patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. -Comforted patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area. -Maintains patient accounts by obtaining, recording, and updating personal and financial information. -Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims. -Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information. -Maintains operations by following policies and procedures, reporting needed changes. -Contributed to team oriented environment and maintained a positive, cheerful attitude. Show less

Personal Trainer

• Nov 2017 - Jul 2018

● I observed participants and informed them of corrective measures necessary for skill improvement. ● Instruct participants in maintaining exertion levels to maximize benefits from exercise routines. ● Offer alternatives during classes to accommodate different levels of fitness. ● Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations. ● Teach proper breathing techniques used during physical exertion. Show less

Personal Trainer

• Jan 2017 - Nov 2017

creating personalized exercise programs for clients of all ages and experience. Assisting clients in reaching personal goals Focusing on creating realistic goals with clients Nutrition advice and maintenance Fitness coach and support creating personalized exercise programs for clients of all ages and experience. Assisting clients in reaching personal goals Focusing on creating realistic goals with clients Nutrition advice and maintenance Fitness coach and support

Physician Liaison

• Feb 2015 - May 2016

I established and maintained relationships with area physicians in my assigned region. I attended all marketing events at local hospitals and/or sporting events. I reported any developing trends and if declining then I actively work to solve any resulting problems. I established and maintained relationships with area physicians in my assigned region. I attended all marketing events at local hospitals and/or sporting events. I reported any developing trends and if declining then I actively work to solve any resulting problems.

Copy and Print Manager

• Dec 2012 - Aug 2013

I maintained contact with all high project orders. Organized and prioritized detailed projects. quickly and efficiently handled customer complaints. Trained new employees, up-sales,lead copy center meetings. I maintained contact with all high project orders. Organized and prioritized detailed projects. quickly and efficiently handled customer complaints. Trained new employees, up-sales,lead copy center meetings.

Server and Hostess

• Jan 2010 - May 2012

I attended to the wants and needs of customers. Problem-solved without haste. I maintained a positive attitude. Stayed organized in a chaotic atmosphere and never missed a shift. I attended to the wants and needs of customers. Problem-solved without haste. I maintained a positive attitude. Stayed organized in a chaotic atmosphere and never missed a shift.