Experience

Choisys Technology Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Web Developer

  • Dec 2021 - Present



Synology

• Taiwan
• IT Services and IT Consulting
• 700 & Above Employee

• IT Support Specialist

  • Sep 2020 - Sep 2021

  Provide support to customers through phone, email, and live chat. Researching customers' questions/concerns, and following up with the customer. Internal IT support, help other teams' technical issues. Process Customers' RMAs Develop Marketing and Sales Capabilities through Technical Support Provide support to customers through phone, email, and live chat. Researching customers' questions/concerns, and following up with the customer. Internal IT support, help other teams' technical issues. Process Customers' RMAs Develop Marketing and Sales Capabilities through Technical Support



Aerial Sphere, LLC

• Web Developer/Data Processor

  • Jan 2015 - Sep 2020

  Maintain website. Fix any bugs/graphics issues. Utilize HTML, CSS, and PHP knowledge in Wordpress to keep the website looking nice and up to date across all platforms (desktop, mobile, and tablets). Also handled stitching of over 1,600 aerial panoramas. This includes taking raw image data, stitching them together, editing in Photoshop, then outputting to the website in HTML5 and Flash formats. Maintain website. Fix any bugs/graphics issues. Utilize HTML, CSS, and PHP knowledge in Wordpress to keep the website looking nice and up to date across all platforms (desktop, mobile, and tablets). Also handled stitching of over 1,600 aerial panoramas. This includes taking raw image data, stitching them together, editing in Photoshop, then outputting to the website in HTML5 and Flash formats.



E-Cigarettes 4 Life

• General Manager

  • Nov 2014 - May 2015

  Manage storefront completely. Open and close store daily. Manage inventory and ordering of new products. Set prices and special deals. Set up display cases to appeal to customers. Run all social media (Facebook, Instagram, etc.) Sell electronic cigarettes to fit customers’ needs. Handle product returns and any customer problems. Manage sales and projection sheets. Keep business profitable in every way. Manage storefront completely. Open and close store daily. Manage inventory and ordering of new products. Set prices and special deals. Set up display cases to appeal to customers. Run all social media (Facebook, Instagram, etc.) Sell electronic cigarettes to fit customers’ needs. Handle product returns and any customer problems. Manage sales and projection sheets. Keep business profitable in every way.



Evapeology

• Sales Associate

  • Jan 2014 - Nov 2014

  All around employee. Sell electronic cigarettes to fit customer’s needs. Sell warranties and accessories. Help customers with problems. Diagnose and repair broken units. Run main register. Count and stock inventory. Keep a clean store. Open and close the store every day. All around employee. Sell electronic cigarettes to fit customer’s needs. Sell warranties and accessories. Help customers with problems. Diagnose and repair broken units. Run main register. Count and stock inventory. Keep a clean store. Open and close the store every day.



Gearvana

• Smartphone Repair Technician

  • Jul 2013 - Jan 2014

  All around employee. Diagnose and repair any and all types of cell phones, tablets, game consoles, and computers. Customer service. Help customers with problems. Clean workspace. Count inventory. Sell phone accessories. Explain repairs and diagnostics in laymen’s terms. All around employee. Diagnose and repair any and all types of cell phones, tablets, game consoles, and computers. Customer service. Help customers with problems. Clean workspace. Count inventory. Sell phone accessories. Explain repairs and diagnostics in laymen’s terms.



The Orchard

• Computer Repair Technician

  • Sep 2012 - Jul 2013

  All around employee. Take calls. Clean workspace. Count inventory. Diagnose and repair all models of Apple devices including Macs and iDevices. Explain repairs to customers in layman’s terms. Sell computers, tablets, and phones that fit customer’s specific needs. Explain the pros and cons of certain computers to customers in layman’s terms. All around employee. Take calls. Clean workspace. Count inventory. Diagnose and repair all models of Apple devices including Macs and iDevices. Explain repairs to customers in layman’s terms. Sell computers, tablets, and phones that fit customer’s specific needs. Explain the pros and cons of certain computers to customers in layman’s terms.



East Valley Institute of Technology

• United States
• Technical and Vocational Training
• 100 - 200 Employee

• Audio Visual Technician

  • Jul 2012 - Sep 2012

  In charge of running lighting and sound design for theatrical performances. Set up complete sound systems and lighting arrays. Solve problems quickly in emergency situations. In charge of running lighting and sound design for theatrical performances. Set up complete sound systems and lighting arrays. Solve problems quickly in emergency situations.



Mac Masters Mac & iPhone Repair

• United States
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Computer Repair Technician

  • Jul 2012 - Sep 2012

  Handled all customer interaction. Scheduled appointments for house calls. Diagnosed multiple problems, from dock connectors to logic boards. Repaired all issues with all Apple devices. Answered phone calls and emails. Checked in new shipments. Counted inventory. Handled all customer interaction. Scheduled appointments for house calls. Diagnosed multiple problems, from dock connectors to logic boards. Repaired all issues with all Apple devices. Answered phone calls and emails. Checked in new shipments. Counted inventory.