Tyler Trone

Technology Support Specialist at Waynesboro Area School District
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Contact Information
us****@****om
(386) 825-5501
Location
Gettysburg, Pennsylvania, United States, US
Skills

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Bio

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Credentials

  • CompTIA A+ ce
    CompTIA
    May, 2015
    - Oct, 2024
  • CompTIA Network+ ce
    CompTIA
    Mar, 2018
    - Oct, 2024

Experience

  • Waynesboro Area School District
    • 1 - 100 Employee
    • Technology Support Specialist
      • Aug 2018 - Present

      Responsible for maintaining network, workstations, and peripheral operating systems, hardware, and software applications within the districts four elementary schools. I act as the primary contact for all elementary staff, teachers, and students for technology. - Keep track of technology inventories - Troubleshoot hardware, software and network issues - Hardware repair (laptops, chromebooks, etc.) - Effective use of Solar Winds Help Desk ticketing system - Extensive use of G-Suite, Google Admin Console, Active Directory and SCCM - Helps out with district wide projects as needed Show less

  • Frederick County Public Schools
    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • User Support Specialist
      • Aug 2014 - Jun 2018

      - Primary contact within the building for computer related systems. - Maintain labs and peripherals - Serve as a resource regarding software on the network and maintains the management components of software chosen for use. - Schedule and keeps a log of teacher and student use of computer labs. - Provide students and staff with software, hardware, and peripheral orientations as needed or refer them to the appropriate system resources. - Provides on-going first tier technical support on instructional desktop and laptop computers and peripherals. - Set up new instructional computers and peripherals. - Image new computers as well as existing PCs as needed. - Periodically performs hardware and software upgrades as needed. - Provides teachers with support materials to facilitate their effective use of new hardware, software, and peripherals - Assist staff with FCPS resources such as e-mail, Employee Self-Service, etc. Show less

  • Kennie's Market
    • United States
    • Stocker
      • Dec 2009 - Aug 2014

      I also worked as a Bagger and Cashier. This job has given me great customer service experience and personal skills. I also worked as a Bagger and Cashier. This job has given me great customer service experience and personal skills.

  • Staples
    • United States
    • Retail Office Equipment
    • 700 & Above Employee
    • Easy Tech Associate
      • Jun 2013 - Sep 2013

      A summer job after I graduated YTI Career Institute. I performed intakes on customer computers, gained some trouble shooting experience, and helped customers with technology purchases. A summer job after I graduated YTI Career Institute. I performed intakes on customer computers, gained some trouble shooting experience, and helped customers with technology purchases.

Education

  • YTI Career Institute-Mechanicsburg
    Associate's degree, Computer Technology/Computer Systems Technology
    2011 - 2013

Community

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