Experience

Carbonite

• United Kingdom
• Renewable Energy Semiconductor Manufacturing

• Sr. Cloud Service Engineer

  • Jul 2019 - Present

• CDR Senior Solutions Engineer

  • Nov 2014 - Present

  Cloud disaster recovery planning for clientele. Testing of cloud recovery plan through the use of program agent backup software and VMWare integrated backup utilities. Assisting companies with disaster recoveries to cloud. Documenting DR runtime plan and providing annual compliance reports for a client’s DR requirements. Broad exposure to virtualization in many operating systems including Linux, Windows servers and clusters, SQL Server, and various generations of MS Exchange.



LANDesk Software

• United States
• Software Development
• 100 - 200 Employee

• Localization Engineer

  • Aug 2012 - Aug 2014

  Localization of translated components, modules, and resource files into foreign target market language. Identify and submit defects for any quality issues. Work with translators and programmers to correct language, formatting, or functionality issues. Ensure that the stages of product development equal the quality of original language. Microsoft Test Manager 2012 and Microsoft Visual Studio used. Localization of translated components, modules, and resource files into foreign target market language. Identify and submit defects for any quality issues. Work with translators and programmers to correct language, formatting, or functionality issues. Ensure that the stages of product development equal the quality of original language. Microsoft Test Manager 2012 and Microsoft Visual Studio used.



EVault

• Information Technology & Services
• 1 - 100 Employee

• Backup and recovery Solutions Support

  • Aug 2011 - Aug 2012

  Backup and recovery solutions support for European data centers. Solutions and troubleshooting issues with a leading cloud, replicated-server based, encrypted and block-level storage solution product. Helped to integrate these backup platforms with business environments which included backups for various generations of MSExchange, SQL Server, and file servers from any OS. Provided support in German and English. Backup and recovery solutions support for European data centers. Solutions and troubleshooting issues with a leading cloud, replicated-server based, encrypted and block-level storage solution product. Helped to integrate these backup platforms with business environments which included backups for various generations of MSExchange, SQL Server, and file servers from any OS. Provided support in German and English.



ADP

• Lebanon
• Architecture and Planning
• 1 - 100 Employee

• Configuration Analyst

  • Aug 2009 - Aug 2010

  Configured data processing rules in the payroll system to conform with client business rules and needs. Used proprietary language code to achieve timely configurations for handling data between payroll systems and health and welfare systems in accord with specific objectives. Involved data transformation, staging, testing, and reporting. Configured data processing rules in the payroll system to conform with client business rules and needs. Used proprietary language code to achieve timely configurations for handling data between payroll systems and health and welfare systems in accord with specific objectives. Involved data transformation, staging, testing, and reporting.

• Implementation Specialist

  • Nov 2002 - Mar 2009

  Worked with clients to implement business conversions from various automated management systems into a Windows based small to mid-sized business management system. Ensured local server specs and network deployment, coordinated trainings, installations, and data conversion processes. Ran or created conversion programs as needed. Experience with data conversion processes using Delphi, MS SQL Server DTS, and standard SQL statements. Familiarity with end-user business processes and CRM. Worked with clients to implement business conversions from various automated management systems into a Windows based small to mid-sized business management system. Ensured local server specs and network deployment, coordinated trainings, installations, and data conversion processes. Ran or created conversion programs as needed. Experience with data conversion processes using Delphi, MS SQL Server DTS, and standard SQL statements. Familiarity with end-user business processes and CRM.



ProQuest Business Solutions

• Software Development
• 1 - 100 Employee

• Systems Support Specialist

  • Feb 2002 - Nov 2002

  UNIX systems assistance and troubleshooting. Installed and deployed of a “dealer management system” on SCO UNIX platforms and Windows server operating systems. Windows 2000 server, NT4.0 systems, and 2003 Server management and configuration, UNIX systems management and support. Onsite installations for both mentioned OS based systems, including IP and serial terminal setups, peripheral devices setup, and system backup setups. Shell scripting as needed. Installation of point-of-sale systems. Remotely resolved issues over the phone and by remote dialup. Proquest Business Solutions was later purchased by ADP (Automated Data Processing Lightspeed). Show less