Experience

NTT DATA Business Solutions - US

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Account Executive

  • Feb 2016 - Present

  Cincinnati, Ohio, United States At NTT DATA Bussiness Solutions we focus on SAP solutions to create value for our clients all over the world. As a partner, we help you transform, grow and be more successful. At NTT, we innovate, design, implement, manage and continuously enhance business solutions. We are passionate about the change that can produced that way. We believe that we can transform companies like yours anywhere in the world to develop and reach a higher level by using our “Trust Model.” It means that… Show more At NTT DATA Bussiness Solutions we focus on SAP solutions to create value for our clients all over the world. As a partner, we help you transform, grow and be more successful. At NTT, we innovate, design, implement, manage and continuously enhance business solutions. We are passionate about the change that can produced that way. We believe that we can transform companies like yours anywhere in the world to develop and reach a higher level by using our “Trust Model.” It means that we understand your market, your industry and technology. And we combine our expertise with local proximity, global capabilities and our people values - always finding the right balance for each individual customer. That is how we build trust. Does it work? Well, since our start 30 years ago, we have worked with thousands of companies to help them transform and be more successful. That’s why people trust us. All over the world. Show less



itelligence

• IT Services and IT Consulting

• Senior Account Executive

  • Feb 2016 - Mar 2021

  Cincinnati, Ohio Area itelligence is one of the leading international full-service providers of solutions in support of SAP solutions, employing about 4,700 highly qualified employees in 23 countries. Our parent company, NTT Data is the world's 6th largest global Systems Integrator. As a frequently awarded SAP partner, global value-added reseller, itelligence realizes complex projects in the SAP solution-based environment for over 5,000 customers worldwide. itelligence’s SAP solution services range… Show more itelligence is one of the leading international full-service providers of solutions in support of SAP solutions, employing about 4,700 highly qualified employees in 23 countries. Our parent company, NTT Data is the world's 6th largest global Systems Integrator. As a frequently awarded SAP partner, global value-added reseller, itelligence realizes complex projects in the SAP solution-based environment for over 5,000 customers worldwide. itelligence’s SAP solution services range from license, consulting and to Cloud Services and industry-specific SAP solution maps. In 2013, itelligence generated total sales of $700 Million and maintains the global Customer Satisfaction Leadership position among all SAP Partners across all customers globally. Software and Services: SAP Software, SAP Consulting, SAP implementation, Industry solutions, Outsourcing Services, Global Projects, Support & Managed Services, SAP All-In-One, SAP Cloud, SAP Mobility, Advanced Supply Chain and other Innovation solutions.

• Customer Service Manager

  • Jan 2015 - Jan 2016

  Cincinnati, Ohio Area In this role I was responsible for the ongoing relationship between itelligence Managed Services and our customers. I acted as the single point of contact for assigned customers and was responsible for all aspects of the relationship and actively reached out to customers in a delivery management role.

• Customer Integration Lead

  • Jan 2012 - Jan 2015

  Insured that every Managed Service customer experienced consistent levels of support in the areas on-boarding, contract renewals, off-boarding, reporting and other ongoing customer lifecycle processes. Assisted in support with Account Management, Delivery Management and Operations for all itelligence Managed Services customers.

• US Service Desk Lead

  • Jul 2011 - Dec 2012

  Cincinnati, Ohio Area


Bright House Networks
• United States
• Telecommunications
• 700 & Above Employee
• Systems Engineer

  • Jan 2009 - Jul 2011